Management should focus on building a workplace and culture of employment certainty and employee self worthiness to best felicitate a low stress, highly productive environment. Being a servant manager, others takes precedence over self. A servant manager wishes to create a good working relationship with customers, employees and upper management to create a positive and edifying corporate experience for all involved. It is a managers responsibility to ensure profitability for the company and owners by producing a product quickly and inexpensively. Producing is not a managers only concern. The human element is the greatest asset to any company and maybe the greatest overlooked resource a ...view middle of the document...
Symbols are used to communicate corporate purpose, critique strategic plans, enhance organizational control, harmonize intergroup relations, ease the pain of transitions, support organizational ideologies, and understand subcultures.
...As such, a symbol sensitive manager would ideally be able to think about, and constructively manage, the cognitive and emotional aspects of symbols–and thus enhance the effectiveness of the individual, the group, and the organization” (Shani, 2009).
In order to corroborate a philosophy of management as a servant with symbols, a manager will incorporate symbols that convey feelings of community, truth, honesty and fairness. These symbols could come in the form of rewards, meetings, bulletins, suggestion boxes, transparency of management decisions, praise, announcements, and committees.
As technology and information increase, managers have the opportunity to see what science says companies should be doing to motivate employees to perform at their best. In the article, “Managing with the Brain in Mind” the author explains:
When you encounter something unexpected...the limbic system (a relatively primitive part of the brain, common to many animals) is aroused....Neurons are activated and hormones are released as you seek to learn whether this new entity represents a chance for reward or potential danger. If the perception is danger, then the response becomes a pure threat response – also known a the fight or flight response...Recently, researchers have documented that the threat response is often triggered in social situations, and it tends to be more intense and longer-lasting than the reward response (Rock, 2009).
In order to motivate employees to perform at their peak, a manger must insure a positive work environment that minimizes the “threat response” that employees can have in a hostile work place. A servant manager should put emphasis on positive reenforcing behaviors that will enable the “reward response”. A servant manger needs to emphasize reward responsive qualities that will create the best work environment possible for all evolved. Low morale and bad work ethics can quickly impact others and the bottom line. In the event an employee does not submit to authority and embrace the work culture, termination is always the last resort. Traditionally an employees home life needed to be left at home. It has been shown that those emotional trails follow and employee to work and impact those around them and production. A servant manager should recognize an employee need for understanding and support. Allow that employee time to correct their home issues in a way that does not impact their employment status.
The importance of a emotionally healthy work place is revealed in the article, “Motivate Your Team”: “As an owner or manager of a business, it's your job to not only motivate employees, but to also reassure them during uncertain times. Failing to do this can create employees with a lack...