This website uses cookies to ensure you have the best experience. Learn more

Accenture Case Study

547 words - 3 pages

Case Study:
Strategic IT Transformation at

An introduction to Accenture
• Accenture today is a multinational management
consulting, technology services, and outsourcing
• Headquarters in Dublin, Ireland
• World’s Largest IT Consulting firm by revenue
• In 2014, reported net revenue of 30 billion
• 305,000 employees world wide
• Servicing clients in more than 200 cities and 56

History of Accenture
• Started out as Andersen Consulting a division
of the accounting firm Arthur Andersen.
• In 2001 Andersen Consulting split away from
its parent company and became Accenture.
• To support its launch, Accenture had the right
to use Andersen’s Technology infrastructure
for one year.

Problems with the Old IT
• Andersen’s systems were composed of a
patchwork of legacy applications that did not
• Key systems and Databases could ...view middle of the document...

Changing the approach to IT
• IT products and services would be determined
by the needs of the internal customers and
stakeholders, rather than by IT engineers.
• Verifiable Service levels for each IT product
and service would be offered.
• IT spending priorities would be determined by
a Steering committee made of C-level

A Enterprise Approach to IT
• Accenture desired to create a high level of
standardization and integration between
business units.
• They had to find a way to integrated all of
their financial management, one that would
meet GAAP standards and other compliance
and regulatory requirements because they
were a public company.

Standardizing the Platforms used for IT
and the Business
• Microsoft was chosen as the standard for
back-end IT operations, and provide basic
communications and productivity
• SAP chosen as its worldwide application
provider for financial and human resources

• Accenture was born just after the dot-com
bubble burst.
• Executives had intense pressure to cut costs at all
levels, including IT.
• The fundamental initiative to reduce IT cost was
• Began a migration of IT staff from mainly the US
and Europe to lower-cost regions such as India,
Southeast Asia, (China, Philippines), and Latin

• Tasks were divided into Processes that:
– Provided a differentiating competitive core
– Involved highly confidential information
– Involved tasks that were repetitive

• This made decisions about what to outsource
• Rote IT tasks were then outsourced

Datacenter management
Hardware maintenance
Also development of IT applications

IT Transformation


Fisher, D., Granot, M., Kadyan, A., Pho, A., & Vasquez, C. (2010). Strategic IT
Transformation at Accenture. Strategic IT Transformation at Accenture. Retrieved
November 3, 2014, from
About Accenture. (n.d.). Retrieved November 5, 2014, from

Other Essays Like Accenture Case Study

Earning Resources Planning Essay

3203 words - 13 pages 3 Jan. 2015]. Chyan, Y., Yi-fen, S., (2010). ‘A Structural equation model for analysing the impact of Erp on SCM’. J. Elservier, 37: 456-469 Cycle, Electronic Commerce, and Risk. UK: Cambridge University Press. Carver, H. and Jackson, W. (2006). A Case Study of the United States Navy’s Enterprise Resource Planning System. [Online] CALIFORNIA: NAVAL POSTGRADUATE SCHOOL, pp.15-17. Available at:

Consider the Uses and Importance of New Technology for Organisational Success

2452 words - 10 pages The 2006 CIPD report reveals details of a study (which at the time was ongoing) of human resource information systems uses by organizations. Given the time of writing the report was most likely written in response to the boom in technology seen across all aspects of life and business from the early 2000s. The source is reliable given that it was written by a reputable organization for human resource professionals to be read by human resource

Senior Admin Associate

4287 words - 18 pages failure. For Apple Inc., there is a number of reasons why sustainability is critical to its organization. For instance, it gained a first mover advantage in the industry for personal computing and electronics. Lack of stakeholder engagement strategy: From the case study, it is evident that Apple did not engage stakeholders, not to mention having an engagement strategy. It was committed to driving the highest standards of social responsibility

Laudon Ch5

3522 words - 15 pages Information Portal 508 Part Four Chapter 13 Chapter 14 Chapter 15 Part Four Project Building and Managing Systems 509 Building Systems 510 Project Management: Establishing the Business Value of Systems and Managing Change 552 Managing Global Systems 592 Redesigning Business Processes for Healthlite Yogurt Company 629 International Case Study 631 Your Digital Portfolio 645 References R 1 Glossary G 1 Photo and Screen Shot Credits P 1

Mergers vs. Acquisitions

2457 words - 10 pages two organisations will ‘fit’, while also being capable of identifying where differences in culture might result in conflict or organisational clashes. Management consultants can work with and mentor these leaders/ managers so that such situations can be avoided and the process for both sets of employees is as seamless as possible. Fish (2007) conducted a study involving employees of merged companies that found that thirty-eight per cent of

Jysk on the Chinese Marked

4870 words - 20 pages   retrieved  from  http://beijing.usembassy-­‐     (Meet  the  new  Chinese  customer,  2013)     Meet  the  new  Chinese  customer  (2013).  Accenture.  Retrieved  November  15,  2013  from­‐Outlook-­‐Meet-­‐the-­‐new-­‐ Chinese-­‐consumer.pdf       (the  atlantic,  2013

Zara's Case study

3380 words - 14 pages rivalry-HIGH High exit barriers due to high fixed and SG&A costs and excess inventory: lots of cash tied up in out of fashion inventory. High advertising expense: 3.5% of revenue indicative of intense competition. Appendix 3 Zara & Competitor Analysis References, (2015). Zara case study. [online] Available at: [Accessed 13 Oct. 2015]., (2015

Arthur Andersen Llp

2968 words - 12 pages Capstone case study on organizational architecture Arthur Andersen LLP[1] Introduction and Overview It is difficult to find an example of a more spectacular business failure than the recent collapse of Arthur Andersen. Within a few years, Andersen moved from one of the largest professional service organizations in the world to almost complete collapse. The impact of the firm’s failure on its employees, customers, investors, and

Organizational Behaviour

3543 words - 15 pages opportunism mark today's wised-up employee." They classified 43% of these workers as being cynical (p. 379), and 40% of the managers and supervisors as being cynical, as well (p. 381). In a later study (Mirvis and Kanter, 1991), they concluded that more workers were cynical, rising from 43% to 48% (p. 50). Cynicism has been described in a number of ways. Much of the past research has defined cynicism as a personality trait (Smith, Pope, Sanders

Luminar - Leveraging Big Data Using Corporate Entrepreneurship

2957 words - 12 pages 1. Introduction This paper aims at examining a case study of the Hispanic oriented broadcasting Company Entravision. With outdated customer inquiry strategies such as focus groups or interviews, Entravision slowly but surely fell behind in the ever more digitalized broadcasting market. Having found a market niche in the Hispanic market segment, Entravision set out to create a new Data analytics department called Luminar to utilize and profit

The Separation Of Capital Ownership And Control

1577 words - 7 pages monitoring and asymmetric information. Managers run business on a daily basis and then as a consequence, have a more comprehensive view of the business while owners get information only based on annual reports or data provided by managers. In this case, there is no rational reason to expect managers will act as they promised. By contrast, there is another theory citing that the separation of ownership from control can be efficient, which is

Related Papers

Accenture Essay

1927 words - 8 pages CASO: La Transformación Estratégica de TI de Accenture 1. INTRODUCCIÓN Accenture es una compañía global de consultoría, servicios de tecnología y empresa de outsourcing, con más de 261.000 personas trabajando en más de 120 países. Combinando una gran experiencia y capacidades necesarias para su participación activa en todas las industrias y en diversas funciones de negocios, ha realizado extensas investigaciones en las empresas más exitosas

Accenture Sifting Though The Ashes Essay

1206 words - 5 pages disruptions but also reduce exposure to a wide range of supply disruptions that might arise when the next big crisis hits. To learn more about creating dynamic supply chains, or how Accenture can help your organization achieve high performance, contact: Asia Pacific Sanjay Dawar 91.11.4298.0200 Europe Mark Pearson 44.20.7844.3247 North America Bill Read 1.216.535.5521

Human Resource Management Essay

1344 words - 6 pages appointment-oriented places such as a restaurant or a doctor's office, where during the specific hours it must be covered by employees. In the long run it would lead to communication gaps in assigning tasks and keeping track of whose doing what can become cumbersome for things, like when one needs to send out an email and wait for replies. Case 3.2:  "Accenture- Retaining for itself" on page 172.  Answer the case study questions 1 & 2

Normative Essay

645 words - 3 pages Normative Ethics ETH 301 MOD 1 Case Study John H. Burch TUI University 1. Should the companies that dropped Tiger Woods during his scandal now reinstate him? Image and credibility are everything when it comes to marketing effectively using celebrities as role models. The fact is the image of a celebrity can be tainted within a matter of minutes. Take, for instance, the latest events concerning Tiger Woods. While, by law, he was