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Analysis Of Scenarios Relating To Workplace Professionalism

1435 words - 6 pages

Part A
Issues in the workplace affecting staff behavior and patient care

Radiographers bear a great deal of responsibility in supporting the forward progression of the field and maintaining the high standards expected by the professional bodies and by the public. The scenario given presents different situations that radiographers and radiography students may face in the workplace; the main issues are professionalism, continuing professional development and bullying at work. All these in turn have an effect on the level of patient care staff provide since staff attitudes and team-working do influence this.

A profession can be described as ‘A vocation...esp. one requiring advanced ...view middle of the document...

Continuing professional development (CPD) is an expected and integral part of practicing as a radiographer (SCoR, 2008) and is described by the Department of Health (2003) as 'A wide range of learning activities...to ensure that they retain their capacity to practise safely, effectively and legally within their evolving scope of practice' (p10). CPD is important in all professions in order to develop knowledge and skills and to keep up to date with current progress within the professional field (Castle et al, 1997). A review carried out by JM Consulting (1996, cited in Henwood, 2003) of the Professions Supplementary to Medicine Act initially proposed that CPD be made compulsory for all professions allied to health: a clear acknowledgement of the importance of CPD in healthcare. CPD is also required in order to continue registration with the Health Professions Council (HPC; HPC, 2009). Meena is dedicated to her role and participates in activities that will help and develop her skills as a radiographer, whereas Rob does not seem so enthusiastic. He misses a study day that has been arranged by his place of work which shows a lack of commitment to CPD; he also asks Meena if he can borrow evidence from her portfolio and again this directly contravenes the HPC guidelines that health professionals ‘maintain a continuous, up-to-date and accurate record of their CPD activities’ (p2, HPC, 2009).

A further issue raised by the scenario is that of bullying; Asha behaves in an unprofessional way towards Rob and he verbally reports this to Meena as bullying. Bullying can be said to have occurred when one individual behaves in an intimidating and undermining way to another, this is often but not always directed at someone in a less senior position (Directgov, n.d.). National Health Service (NHS) surveys conducted in 2005 and 2006 indicated that ten percent of NHS staff had experienced bullying or harassment at work in the past twelve months, seven percent of these identified the bully as a senior member of staff (NHS, 2006). The NHS Constitution (2010) states that staff have the right to 'a good working environment' which is 'free from harassment, bullying or violence' (p15). SCoR states that 'everyone has the right to be treated with dignity and respect at work' (p1, 2009). Rob also undermines the student radiographer by remarking on her image quality. SCoR (2009) suggests that bullying can sometimes take place because the bully lacks confidence or feels insecure (p10) and this may partly explain Rob's behaviour, as he is being bullied by Asha. Meena fails to report the bullying to anyone, however SCoR suggests that members must support each other at work where bullying is concerned and 'stand together' (p1, 2009). Bullying in the workplace can lead to staff absence, a lack of desire to go to work, seeking the help of a doctor, and searching for other places of employment (NHS, 2006). SCoR (2009) also suggests that there are more severe consequences...

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