This website uses cookies to ensure you have the best experience. Learn more

Best Buy Rowe Essay

1674 words - 7 pages

Jason Dehne's brother called him one day in March and asked if he might like to have lunch and then visit the annual auto show in downtown Minneapolis. Without even checking his schedule, Dehne--a human resource manager of retirement and wealth strategies at Best Buy--agreed to the plan. The brothers spent a blissful Tuesday afternoon walking through showrooms full of the latest vehicles.

The story might not seem unusual if it were not for the fact that Dehne did not need to inform his boss of his whereabouts--he knew his boss could not care less. Nor did he feel guilty about it, since his job allows him to work wherever and whenever he wants as long as he completes projects on a timely ...view middle of the document...

They share a passion for shaking up the American workplace and replacing the 9-to-5 paradigm with one that emphasizes freedom for employees and results for employers.

In a time when many white-collar Americans complain of being chained to desks for 50 to 70 hours a week and of having too little time for families and hobbies, CultureRx offers a remedy for the prevailing zeitgeist--a prescription that has attracted the attention of national media such as "60 Minutes," National Public Radio, The New York Times and Business Week.

ROWE enables Best Buy employees whose departments participate in it the opportunity to do their work wherever and whenever they wish. They might play tennis in the morning, go windsurfing on a lake one afternoon, take a two-hour lunch or run a couple of days a week, as Dehne does.

Best Buy supervisors have been retrained to think less about line-of-sight management (Jim is at his desk, so he must be working) and more about the results of employees' work. Some employees work outside the office just one day a week, while others spend the majority of their work time at home or other locations.

Thompson likens ROWE to the college lifestyle, in which studying and writing papers can be done anytime and anywhere--the library, the dorm room or a coffeehouse. "Going from college to the workforce is like going back to elementary school--you have no control," she says. "The conundrum is that managers are always trying to manage people--instead of results. Think about it. People come into the workforce as adults, and they're treated like children."

The Early Returns

Results from and reactions to ROWE have been encouraging. Productivity has increased an average of 35 percent within six to nine months in Best Buy units implementing ROWE, a figure based on metrics reported or estimated by managers using the new system. Voluntary turnover has dropped between 52 percent and 90 percent in three Best Buy divisions that CultureRx has studied. The three divisions were chosen because they were otherwise unaffected by company reorganizations or other initiatives.

Ressler cites this voluntary turnover figure as an indication that employees who once would have left Best Buy decided to stay put after ROWE was implemented. Thompson says one procurement division, an early adopter, saw voluntary turnover drop from 36.6 percent a year to less than 6 percent annually.

A CultureRx study of attitudes of ROWE participants found that feelings of pressure and a sense of working too hard have changed. "They feel happier about work. They feel more ownership of their work. They feel more clear about what they're doing for the company, and they see it [ROWE] as a benefit that's almost more important than any other," says Thompson. "They talk about it as if to say, 'Someone else could offer me more money, but I wouldn't go because I now have control over my time.'"

Phyllis Moen, sociology professor at the University of...

Other Essays Like Best Buy Rowe

Flexible Scheduling Essay

1957 words - 8 pages employer through mutual trust, compromise, and flexibility. Research performed by two University of Minnesota professors showed that a “workplace environment that allows employees to change when and where they work, based on their individual needs and job responsibilities, positively affects the work-family interface and reduces turnover” (American Sociological Association, 2011, para. 1). This research was conducted using 600 employees of Best buy

What Makes an Effective and Efficient Organization?

5973 words - 24 pages effective leader. We believe the key to an organization triumphing is when strong leadership is combined with effective strategies being implemented, which would then subsequently lead to corporate social responsibility being achieved. It is our opinion that having attained corporate social responsibility is the key to an organization performing to its best abilities. This is because corporate social responsibility results in employees being satisfied

Mba 530 Problem Solution

4205 words - 17 pages this would require changing the work environment. The work environment is one of the more important aspects of a comprehensive compensation and rewards strategy. Work environment can be a strong motivating factor for many workers, especially among females, technical/professionals and secretarial/production workers (Milkovick & Newman, 2004, p. 42). An excellent example of this is Best Buy. Back in 2003, Best Buy’s corporate office in Minnesota

Economic Analysis of Sengon (Paraserianthes Falcataria)

5828 words - 24 pages to give assistance in reforesting the claimed land. At present, most claimed lands outside Java lay bare, without any replanting or utilization effort by the local communities who claimed them. In some areas, the condition of the land was so marginal that agricultural practices were almost impossible without a great deal of inputs or investments. Some authors (Fay and Michon, 2005) recently proposed that those claimed lands should be best put

Mangement and Organisation

5693 words - 23 pages there is no dissatisfaction among employees (Chuang et al, 2004). The Organisation Culture Profile describes that outcome oriented cultures emphasize on results, action and achievement and consider these as important values. Best Buy Co. Inc. can act as a very good example of outcome oriented culture as it has a culture that emphasizes sales performance. The company tallies revenues and other relevant figures on a daily basis department wise. The

The Separation Of Capital Ownership And Control

1577 words - 7 pages The argument of whether the separation of capital ownership and control is an efficient form of organization has constantly been a controversial issue. The criticism whether the controllers’ act is in the best interest of the owners’ wills never end as long as hired managers operate management. As the number of public companies has been increasing over the course of this century, meanwhile the American style of contact based corporation has

The Versatility And Flexibility Of OLED's

1014 words - 5 pages In April 1, 2002, organic light emitting diodes gain rise in the scientific community with their published, more practical form at Ames Laboratory. “Scientists at the U.S. Department of Energy's Ames Laboratory, in collaboration with scientists at the University of Michigan, Ann Arbor, have developed and demonstrated a novel, fluorescence-based chemical sensor that is more compact, versatile and less expensive than existing technology of its

Comparing The Moral Virtues Of Antony And Julian The Apostate

1103 words - 5 pages Roman emperor Julian the Apostate and Christian leader Antony both exhibited many qualities of character during their existence. Both of them led very distinctive lives although shared several ethical values. Book 25 of “The Later Roman Empire” and the book “Early Christian Lives” show concrete evidence of this. In the following essay, I will argue how both leaders’ lives were devoted to their religious beliefs and their mutual cardinal virtues

Living In A Cashless Society

1637 words - 7 pages of cash. For those who live in a country where crime rate is excessively high would not need to be troubled or anxious of be robbed. It further helps to reduce paper work. For example, storekeepers, importers and exporters, brokers etc can keep their clients record on their computer rather than having issue paper on regular purchase or transaction (Arbeau, 2009). However, to have efficient or best possible benefits of cashless society, the

The French And Indian War: The "Real" First World War

1955 words - 8 pages does best is to simply stating the facts in an enlightened manner. He takes little, if any liberty to impose any amount of bias into his work. It is completely objective and that is something that is truly pure. There were moments when a particular person, for instance General Amherst stood out as the conquering hero for Great Britain. One could have been seduced by the tales of his escapades and victories had the author left it there

Is The Use Of Animals In Medical Research A Necessary Measure?

1513 words - 7 pages Throughout history, animals have been used in experiments to test product safety and obtain medical knowledge that benefits both humans and animals alike. Every year there are numerous medical breakthroughs, such as medications and surgical instruments, which are tested on animals to insure their safety before they are deemed acceptable for human use. Even though the results of the experiments saved millions of human lives, they are also

Related Papers

Rowe Program At Best Buy Essay

996 words - 4 pages Assignment #5: “ROWE Program at Best Buy” BUS/520 Nadine Gilles September 3, 2011 Dr. Dominique Sweeting 1. Describe the culture of Best Buy. Jody Thompson helped to pioneer the Results-Only Work Environment (ROWE) at Best Buy Corporation. The creation of this program was fundamental in the introduction of the Culture Rx Concept. Organizational culture is made up of the ideas and values shared by the employees of an organization. In the

Human Resource Management Essay

1344 words - 6 pages Week 3 Homework Case 3.1:  “ROWE and Flexible Work and Success at Best Buy” on page 140.  Answer the case study questions 1 & 2. 1. Discuss how a ROWE-type program would fit in organizations where you have worked. Explain why it would or would not work. I believe a ROWE-type program would work well in my organization, having a results-oriented work environment means there is no work schedule and there are no face-to-face meetings

Sdfgklkl; L Essay

725 words - 3 pages 1972 - Has first solo No. 1 hit, "Ben" - a love song to a movie rat. 1978 - Makes big-screen debut as a scarecrow in "The Wiz." 1979 - "Off the Wall" album propels him to superstar status. Produced by Quincy Jones, it goes to sell more than 7 million copies. 1980 - Wins Grammy for best male R&B vocal performance with "Don't Stop Till You Get Enough" 1982 - Thriller album makes him the 1980's biggest star, eventually sells 26 million

Daktronics Case Analysis

686 words - 3 pages also heavily customer focused and try to give the best support and use instructions after the installation. Mike Rowe described Daktronics thinking: “We get everything they’re [clients] going to buy on the table, plus their wish list.” When it comes to component LEDs market there are three or four leading LED manufacturers. With very similar technology, the main difference between manufacturers is the configuration of LED lights. Daktronics