This website uses cookies to ensure you have the best experience.

# Buad 311 Practice Problem Solutions Essay

2156 words - 9 pages

ï»¿Practice #1
Solutions
Process Analysis and Capacity Management

1. Dello is a world-class PC company. Management believes that they understand their products and customers better than any outsourcing company; therefore Dello should provide customer service in-house. Ideally, Delloâ€™s customer service department wants to handle all the customer phone calls. During peak hours, however, Dello receives so many customer calls that they ask an outsourcing company, Telemate, to help handle incoming calls. Delloâ€™s switchboard system is programmed in the following way; A customer calls Dello at its 1-800 number. If there are 14 or less callers in the ...view middle of the document...

Note: some triangles may be intentionally omitted.

Raw materials go through machines A, B, and then C, to produce a final product. Capacity, or service rate, of each machine is as follows:

Machine A: 200 units per hour
Machine B: 180 units per hour
Machine C: 120 units per hour
(All these numbers are expressed in terms of units of final product.)

a) Identify the bottleneck process. Is it A, B, or C? Explain briefly.

Machine C, since itâ€™s the slowest process of all.

Kate sincerely believes that she must keep high utilization of machines. Every time she sees an operator idle, therefore, she orders the operator to go back to the machine and continue operating.

b) What is she doing wrong? What is the most likely result if she manages the factory this way?

She doesnâ€™t seem to understand that the bottleneck process defines throughput of the entire system. In other words, the production facility can process just as fast as the bottleneck. If she tells every operator to produce all the time, most likely result is that she will have unnecessarily large WIP built-up between machines.

4. Eastern Coffee follows the flow chart below to serve its customers. Note that some triangles may be omitted intentionally. It takes a worker two minutes to take order and receive payment, two minutes to prepare coffee, and three minutes to clean equipment.

Eastern Coffee has two workers: worker A takes order and prepares coffee, while worker B handles the cleaning.

a) On average, 10 customers per hour show up and order coffee. What is the utilization rate of worker A? And what is the utilization rate of worker B?

Capacity of worker A: 60/(2+2) = 15 customers/hour
Capacity of worker B: 60/3 = 20 customers/hour
Utilization of A: 10/15 = 0.666 or 66.6â€¦%
Utilization of B: 10/20 = 0.5 or 50%

b) How many customers can Eastern Coffee serve per hour?

From the above, Capacity of Eastern Coffee is 15 customers/hour

Western Coffee follows the same flow chart above, and each activity takes the same amount of time as Eastern. Western Coffee also has two workers: worker C only takes order and payment, while worker D handles the coffee preparation and cleaning.

c) How many customers can Western Coffee serve per hour?

Capacity of worker C: 60/2 = 30 customers/hour
Capacity of worker D: 60/(2+3) = 12 customers/hour
Capacity of Western Coffee is 12 customers/hour

d) The manager of Western Coffee notices that cleaning is not a critical activity in the sense that it can be delayed and be finished when there are fewer customers. Therefore, during the peak hour when many customers come in, workers can focus on serving customers and temporarily ignore the cleaning activity. Then how many customers can Western Coffee serve during the peak hour?

Capacity of worker D during the peak hour: 60/2 = 30 customers/hour
Capacity of Western Coffee is 30 customers/hour
5. At Spotted Cow Coffee Shop, one...

## Other Essays Like BUAD 311 practice problem solutions

### Innocentive Essay

1057 words - 5 pages Innocentive - a crowdsourcing leader, enables the organizations or individuals to solve their problem by connecting them to virtually limitless source of innovation. It uses the power of internet to discover solutions to complex business, science, and technology problems. Innocentive is a classic example of how network effect works in the industry, where more and more problem seekers and problem solvers join the platform as it grows. The company

### Overcomming Tribalism Essay

660 words - 3 pages scarcity, energy shortages, global health, food security and womenâ€™s empowerment. Solutions to one problem must be solutions for all. Today Iâ€™m afraid we are still faced with these challenges. Realistically, we know we cannot end tribalism and racism and all the many â€“isms that surround us. However, this doesnâ€™t mean that we should stop fighting for equality and the sanctity of human rights all over the world. Tribalism is a common

### Turn on/off" proton transfer based fluorescent chemosensor for selective detection of environmentally hazardous metal ions (Zn2+, Pb2+) in aque

1885 words - 8 pages set. In case of heavy metal ion (Pb2+) we have used mixed basis set. Two kinds of basis sets are used: double quality basis set SDD is used for heavy metal ions and 6311++G (d, p) basis set, which considers both general basis functions and effective core potential (GenECP) is used for all other elements (C, N, H, and O). GenECP uses an effective core potential (ECP) [27] to circumvent the problem of increased computation time by replacing the

### Views on Hrm

4033 words - 17 pages approach towards problem solving and business decision is highly beneficial for the business success (Schuler & Jackson, 2007). Since many skills are innate and such skills remain to distinct persons such as problem skills, intuitive judgmental style, ability to figure mathematical solutions within seconds, long term vision setting, and goal based approach and many others. None of the skills can be acquired through in-class lectures unless series of

### Study Guide Acct 504

1057 words - 5 pages  will  find  online  practice  questions   that  are  auto-­‐graded  for  immediate  feedback.   Exam  Study  Guides  –  provide  extensive  references  to  the  text  to  help  you  focus  your  studies.   Practice  Problems  –  posted  in  the  threaded  discussion  area  by  your  professor  and  end  of  chapter   problems  with  solutions  available  in  Doc  Sharing.       5

### Getting Out of the Military

655 words - 3 pages & A, 2011, p. 89) there are six stages in decision making, they are indentifying and diagnosing the problem, generating alternative solutions, evaluating alternatives, making the choice, implementing the decision, and evaluating the decision. In the following paragraphs I will discuss the steps that I had to make when making the decision of getting out of the military. In the first stage of the decision process indentifying the problem, I had

### Chapter 9

4722 words - 19 pages likely have a devastating effect on the company’s future sales. Moreover, this practice may be illegal under statutes designed to protect consumers. Having confronted her boss with no satisfactory resolution of the problem, Keri must now decide what to do. The Standards of Ethical Conduct for Management Accountants suggests that Keri go to the next higher level in management to present her case. Unfortunately, in the prevailing moral

### Sorcery in Morocco

667 words - 3 pages those people to start communicating some dumb information. In general, the information given by those sorcerers are common and related to the problem and the personality of the individual. Sorcerers are usually very intelligent and know exactly what the patient wants to hear. As a consequence, people become addicted to these kinds of practices and prefer it to consulting psychologists who can provide them with more accurate solutions. As a result

### What's Up with Wall Street

2168 words - 9 pages What is Up with Wall Street? The problem to be investigated is what are the responsibilities of an investment bank outside of the sphere of legal compliance and more towards an ethical imperative in dealing with its investors. Wall Street investment bank Goldman Sachs is by all accounts the most hated bank in America (Smith, 2012). The media has contributed to this opinion within society but Goldman Sachs documented business practices and

### Synchrodestiny

639 words - 3 pages in the present moment. 6 THE LAW OF DETACHMENT  Practice detached involvement. Stay alert to the opportunity within every problem by letting go of your idea of how things should be.  Accept uncertainty as an essential part of your experience. In your willingness to accept uncertainty, solutions will spontaneously appear.  Remain open to all possibilities and enjoy every moment in the journey of your life – all the fun, mystery, and

### Research Strategy

914 words - 4 pages classroom discussions. I am confident that improving my reading comprehension will greatly increase my success in my degree program. Conclusion The decision to take ownership of my struggle with reading comprehension will yield a large return on the time invested. Taking the time to research possible solutions to this problem gave me many options to explore. It also allowed me to put into practice the research strategies that have been

## Related Papers

### Compare And Contrast The Approaches Of Buchanan And Monderman To Ordering Public Spaces That Include Pedestrian And Motor Vehicles

1482 words - 6 pages Social Order is how people ‘fit’ together with each other and the world around them ( Silva, 2009. pg 311), it is how people know how to behave and what they expect from others in social situations. Social Scientists understand there are many factors to consider when studying order; it is a combination of imagination, practices and the ideas of past and the future (Silva, 2009. Pg 311). This essay will look at an influential report by Buchanan

### Chipotle Entering Germany Essay

3060 words - 13 pages Chipotle Entering Germany Sajma Singh Adhikari Sambridhi KC Tamela O. Dow Ramita Shrestha Darrin Holly Fundamentals of International Business BUAD 327.001 May 8, 2013 Table of Content Executive Summary……………………………………………………………………………….3 Introduction……………………………………………………………………………………….6 Economic Analysis………………………………………………………………………………..6 Cultural Analysis………………………………………………………………………………….8 Political Analysis

### A Modest Proposal Essay

656 words - 3 pages Student Name Professor English Composition II 27 March 2015 A Modest Proposal: Part Two A “Modest Proposal” is a short story written by Jonathan Swift. To the best of my understanding it is supposed to show a solution to a problem of a social issue. In this story the apparent problem was the overabundance of children whom their mothers could not care for and they were

### Irresponsible Sexual Behavior Intervention Essay

2099 words - 9 pages well as social factors (group norms and social support), are believed to influence and individuals cost and benefit and self efficacy beliefs, The third stage is all about taking action by seeking information, obtaining remedies, and enacting solutions. This depends on several factors some of them being: • Social networks and problem solving choices • Prior experiences with problems and solutions • Level of self esteem • Sexual partner