Business Plan Essay

1011 words - 5 pages

EXECUTIVE SUMMARY:

CURRENT MARKET:
BUSSINESS STANDARD COLUMN:
Rentokil India Pvt Ltd, a subsidiary of UK-based Rentokil, is planning to invest $25-30 million (about Rs 105-126 crore) in its pest control business over the next three years.
The company, which began operations from the south six months ago, is now looking at a pan-India presence by end of next year. Gradually, it also plans to foray into new businesses like facilities services, interior plant landscaping, and cleaning and washroom hygiene services.
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Speaking to Business Standard Gopi Pillay, regional director – Asia, Rentokil Initial (M) Sdn Bhd, and Sam Easaw, managing director, Rentokil India, said so far the ...view middle of the document...

Customer profile:
Residential Homes: Cockroach treatment (Gel, Spray & Herbal)
* Starts from a 2BHK apartment to Individual villas in a spread area of 50 Kms.
* The Average cost for one time pest control will be >=Rs.800.00 & Annual Maintenance contract would be >=2200.00Per annum.
* The slab rates increase as per increase in the areas
* A trained Pest Control technician can carry out an average of 4 such services in a 9 Hrs work time
* This customer can be potential client for one Time cleaning for the AVON giene team.
Small business account or Business Complex: General pest control & Rodent control
* they typically consist of banks ,small office buildings ,Resturants,Shops &areas which do not cross more than 15000 SFT
* The Average cost would vary from Rs.2500 to 10,000.00 Per month based on the nature of activity & pest infestation levels
* A trained technician can carry out 6 to 7 Rodent Control services in a 9 Hrs work time &
* A trained technician can carry out 4 General pest control (spraying treatment) in 9 hrs work time.
Large Corporate account or Apartment Complexes:
* They require the same kind of services as the small corporate account ,but require many more hours, Employees & equipment
* Corporate accounts are negotiated individually, and range from 30K TO 1.5 Lakhs based on the SFT areas.

Management & Personnel:

Training
All employees receive training from the Senior manager & operations manager in the following areas.
Senior manager:
* Company policies and procedures regarding the customers & company standards
* Pest control orientation to all the staff being hired in the vertical
* Liability & safety procedures
* Equipment care & theft policies
Operations Manager:
* Overview of each account assignment
* Equipment assignment & training-types of services
* Chemical precautions & dosages
Supervisor:
* Onsite training of the fresh recruits
* Efficient material management on site

Personnel Duties:
1. Senior manager
* Sets company policies and trains all new employees
* Solicits,Intrivews & hires new employees
* Negotiate new & large accounts
* Approves the purchase of equipment & supplies
* Handles customer service issues that cannot...

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