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Case Study 1 Chapter 10

783 words - 4 pages

Codeword is a medium-size firm that designs and manufactures electronic systems for the mass transit industry. It competes with other firms to win contracts to provide such systems. When Codeword receives a contract, it creates a project to complete the work. Most projects range from $10 million to $50 million in cost and from one to three years in duration. Codeword can have six to twelve projects going on at any one time, in various stages of completion- some just starting and other finishing.
Codeword has a handful of project managers who report to the general manager; other people report to their functional manager. For example, the electronics engineers all report to the manager of ...view middle of the document...

So the manager hires a new person. Alfreda Bryson. Lured away from a competitor, Alfreda has a Ph.D. in electronic engineering and eight years experience. She was able to command a high salary- more than Jack is making. She is assigned to Jack's project full-time as the senior electronics engineer.
Jack takes a special interest in Alfreda's work and asks to meet with her to discuss her design approaches. Most of these meetings turn into monologues, with Jack suggesting how Alfreda should do the design and paying little attention to what she says.
Finally Alfreda asks Jack why he is spending so much more time reviewing her work than that of the other engineers on the project. He responds, "I don't have to check theirs. I know how they work. I've worked with them on other projects. You're the new kid on the block, and I want to be sure you understand the way we do things here, which may be different than at your previous employer."
On another occasion, Alfreda show Jack what she thinks is a creative design approach that will result in a lower-cost system. Jack tells her, "I don't even have a Ph. D. and I can see that won't work. Don't be so esoteric; just stick to...

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