Unit 1.1 Understand the characteristics of effective team leadership
1.1.1 Identify the principles and characteristics of leadership
Principles of leadership
Effective team leaders should know how to direct, delegate to and support their team in order for them to succeed. The team leader should be able to recognise the most effective principle that is suitable for the task and the team members skills. For example, in my organisation, a team leader would need to organise and control the work of the team when we experience higher than usual call volumes, ensuring each team member is working on the right switch at the right times. An example of delegating is when I would choose a ...view middle of the document...
It is more their ability to have an overarching awareness of the tasks involved and to create an engaging and rewarding working environment for all of the team. With these skills in place the competent leader will naturally build a secure and positive working ethos.
Recognising differences between effective and ineffective leadership
It is important to recognise the ineffective leadership attributes as this will help leaders avoid becoming ineffective. There are various signs of a leader becoming ineffective and these can be seen when a leader shows that they lack three fundamental attributes. Firstly drive; an effective leader has ambition and aspirations to succeed. They also have the passion and motivation to lead by example and be driven to achieve the goals they have set themselves. An ineffective leader tends to coast, showing a reluctance take risks, drive new initiatives and set themselves challenging goals.
Secondly judgement; an effective leader will actively seek out new opportunities to improve the performance that they, their team or their organisation deliver, for example, in relation to quality of service to customers or a reduction in costs . Ineffective leaders tend to become overly cautious and hold back and wait for others to take the lead for such opportunities. Failure to seek out new opportunities may also lead to poor time management, where spending too much time completing unimportant tasks over shadows the importance of keeping momentum in the team.
And thirdly influence; an effective leader is able to get things done using their own knowledge and through managing their relationships with others. An ineffective leader may adapt a controlling stance, where their aim is to protect the status quo, either suppressing others or surrounding themselves with non-threatening people.
If a leader lacks these attributes it is likely that this will lead to a reduction in performance of the leader and their team and the quality of service they provide as well as a reduction in the value that they add to the organisation and an overall lack of motivation to improve their contribution to the business.
Team Dynamics are the unseen forces that operate in a team between different people or groups. Team Dynamics can strongly influence how a team reacts, behaves or performs, and the effects of them are often very complex. An effective leader will be tuned in to the dynamics of their team and acknowledge such dynamics exist. Also an effective leader will be able to judge whether the dynamics are affecting the team in a positive or negative manner and more importantly will make interventions which will make the effect of those dynamics more positive.
Importance of obtaining feedback from others on own performance
Feedback is an important mechanism for everyone in an organisation to help them perform to their optimum, and leaders are no different. Feedback from others can come through formal measures...