The power of cloud
You can hardly look at an IT strategy document today without seeing mention of cloud computing, even though it has been around for years. This model has now crossed the chasm to penetrate corporate America, which traditionally relied on internal infrastructure. This is a significant shift in IT mindset in what will certainly be remembered as a disruptive technology strategy that changed the way the world works, literally.
What is cloud?
Cloud computing is a pay-per-use consumption and delivery model that enables real-time delivery of configurable computing resources (for example, networks, servers, storage, applications, services).
Typically, these are highly scalable ...view middle of the document...
In order to innovate, companies need to get closer to their customers and find new ways to engage them. Because customers are now demanding a higher level of intimacy and engagement, businesses need to innovate by creating new products and services—or launching new business models in their current suite of products and services—to meet those demands. Fundamentally, cloud computing enables this innovation by helping companies to optimize, innovate and proliferate new value across four business value lenses:
Transforming IT – By simplifying IT, cloud computing frees up time and resources to focus on innovation. Companies can reduce infrastructure cost and complexity dramatically by leveraging on-demand resources (such as Infrastructure-as-a-Service ) that allow them to scale capacity up or down based on demand, as well as orchestrate different capabilities. Using cloud-based infrastructure resources also helps mitigate the risk of system failure and downtime.
Transforming business processes – Business process sourcing in the cloud not only helps to streamline and accelerate internal operations. For example, by using cloud-based applications (Software-as-a-Service) also improves productivity and collaboration.
Innovating new products and services – With a solid cloud business platform, companies are better positioned to innovate and offer new products and services to generate additional sources of revenue. For example, by using Platform-as-a-Service (PaaS) offerings to orchestrate new service experiences within their product portfolio or with partners, companies can also accelerate experimentation and testing cycles. They don’t have to divert time and budget to building dedicated technology to make innovation happen.
Energizing channels and communities – The cloud also delivers the ability to more easily co-create and collaborate with channels and customers by bringing together the catalytic forces of social, mobility and analytics. It helps evolve the experience throughout the business process engagement lifecycle: from discovery to delivery and on-going service relationship.
Critical Success Factors of Cloud Computing
The largest advantage of cloud computing thus far has been the increase in speed to market and new services and in lowering the investment and access barriers to these services for both buyers and consumers, as well for as vendor providers and systems integrators....