CODE OF ETHICS
Compliance is the responsibility of all the Company’s directors, officers, managers, and employees.(Capital One,2011). One is responsible for learning the details of the policies, procedures, laws and regulations applicable to one's job and for seeking guidance when needed. It is important to avoid misconduct that violates the law, this Code, or Company policies, but also the appearance of impropriety.
The point, which a subject is not explicitly explained in this Code, does not relieve an employee of their responsibility to maintain the highest ethical standards under all circumstances. If one has any concern about whether their actions or inactions could ...view middle of the document...
If an employee finds themselves in any situation that could involve any of the above circumstances, one should immediately cease participation.
The Company seeks to outperform its competition justly and honestly through excellent performance. (Discover, n.d). Employees must protect the Company’s reputation by dealing fairly with customers, third-party suppliers, and competitors. Employees may never take advantage of anyone through manipulation, concealment, abuse of privileged information or misrepresentation of facts.
One must make complete and truthful statements about our products and services. False or misleading statements about our products or services or those of our competitors violate the Code and the Company’s commitment to fair dealing. If one does not know the proper response to a customer inquiry regarding a product or service, immediately seek assistance from a manager.
CONFLICT OF INTEREST
An employee must avoid any activities, interests or relationships that might interfere with, or appear to interfere with, one's ability to act in the best interest of the Company. (Icici Bank, 2014). Employees cannot take personal advantage of their position or authority with the Company or engage in behavior that is harmful to the Company’s interests or reputation in any way.
An employee cannot accept an outside position if that position would interfere with one's ability to perform scheduled tasks for the Company. It is not possible to interpret every situation involving an outside position where a conflict of interest may arise. The following are some examples of situations that do raise a likely friction and, for this reason, must be divulged to a Manager.
Accepting an outside position with a Company or entity that is a vendor, business partner or competitor of the Company; or
Being employed as a director, trustee, officer or partner in a paid or unpaid position for a for-profit corporation, other than with the Company; (Discover,n.d.) or
Serving as a director, trustee, officer or partner of a not-for-profit or charitable organization in the financial services industry; or
Accepting employment or compensation from a company engaged in the business of financial services. (Discover, n.d.).
Confidential information generated and gathered is a valuable information asset. All confidential information, regardless of its form or format, must be protected from the time of its creation or receipt until its appropriate disposal. Unauthorized access, use, or distribution of confidential information violates Company policy and could be illegal.
Employees must comply with all related standards and guidelines, and follow any policies and pre-clearance procedures of their business unit or department that apply to the acceptance of confidential information. Employees are also prohibited from storing confidential information on personal...