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Communications With Businesses Essay

2060 words - 9 pages

Effective Business Communication through Technological Innovation

Matt Pregi
Business and Professional Writing 30063-012
Kent State University
2013 December 1
Sarah MacDonald

Table of Contents

Executive Summary . . . . . . . . I
Business Communication before the advancement of technology . . 1

Internet . . . . . . . . 1
Electronic Mail . . . . . . . 2
Mobile Cell Phones . . . . . . . 2
Social Networking . . . . . . . . 2-3
Facebook . . . . . . . . 3
Twitter . . . . . . . . . 4
Dewmocracy . . . . . . . . 4
Development of the Mobile Phone . . . . . . 5
Mobile Banking . . . . . . . 6
Dining ...view middle of the document...

No one ever thought we would be where we are at today twenty years ago. With all these advancements, it seems like there is endless opportunities for businesses to interact. Each and every day people are thinking about how they could improve communications within businesses through technological advancements.

Business Communication before the advancement of technology

New and improved technology has given businesses the opportunity to readily interact with one another throughout the 1990s. The enhancement of the Internet, electronic mail, and mobile phones are exact reasons why communication amongst businesses became so successful. All this improved technology is the beginning footsteps of something special, but it is not going to become widely accepted and used by everyone until the new millennium.


Tim Berners-Lee invented the World Wide Web in 1989 (Berners-Lee). According to Merriam-Webster, World Wide Web is a part of the Internet accessed through a graphical user interface and containing documents often connected by hyperlinks. In Simpler terms, World Wide Web lets users communicate with each other through hyperlinks, which is essentially a URL. The Internet is rapidly growing at rates we would of never thought of.

Year TB/month
1990 1.0
1991 2.0
1992 4.4
1993 8.3
1994 16.3
1995 ?
1996 1,500
1997 2,500-4,000
1998 5,000-8,000
1999 10,000-16,000
2000 20,000-35,000

Above is a table explaining the growth rate of the Internet in terabytes a month during the years 1990-2000. “The Internet has been growing at unprecedented rates. Moreover, because it is versatile and penetrates deeply into the economy, it is affecting all of society, and therefore has attracted inordinate amounts of public attention” (Coffman & Odlyzko, pp. 2)

Electronic mail

Electronic mail is people sending documents or media to another person through the Internet, which is then saved in an account held by that user. Before the Internet came about, users would only be able to send e-mails to one another if they were both actively online. Now that the Internet was available, sending and receiving e-mails from virtually anywhere across the globe to keep in touch with one another was a tremendous achievement.

Mobile cell phones

Mobile cellphones were starting to gain attention throughout the 1990’s. This was the first time that people could send and receive calls wirelessly. Of course they were big, bulky, and expensive; which is why they were not extremely popular. Consumers still used pagers and payphones to intermingle with each other on a daily basis. Pagers and payphones would slowly grow out of the norm and become nonexistent to society.

When the new millennium came, so did the technology advancements that would impressively improve the way businesses...

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