Danielle E. Maire-Jackson
IS535ON: Managerial Applications of Information Technology
TABLE OF CONTENTS
I. Definition of Computer Ethics 3
II. Background of NDex 4
III. Discussion of Business Issues 5
IV. Proposed Solution 6
V. Recommendations for the Executive Committee 8
VI. References 11
I. DEFINITION OF COMPUTER ETHICS
“Ethics is a set of moral principles that govern the behavior of a group or individual. Therefore, computer ethics is set of moral principles that regulate the use of computers. Some common issues of computer ethics include intellectual property rights (such as copyrighted electronic ...view middle of the document...
Since the introduction of the World Wide Web into businesses, the definition of ethics has evolved. A new type of ethics known as computer ethics has emerged. Computer ethics is concerned with standards of conduct as they pertain to computers”. (Webster’s Dictionary, 2010).
II. BACKGROUND OF NDEX
Introduction to NDex, National Default Exchange
NDex, National Default Exchange provides comprehensive mortgage default processing services to law firms nationwide. With national reach and established relationships and a targeted, state-by-state approach, NDex provides its law firm clients with unmatched service through its proprietary, state-of-the-industry Veritas Case Management System. (NDex)
NDex allows default servicing law firms to provide industry leading processing support to their clients while maintaining the ability to adapt quickly to changing market conditions without the expense or inconvenience of adjusting staff size. With origins as the highly successful processing unit of one of the nation’s largest and most progressive law firms serving the real estate finance industry, NDex offers an efficient, productive and time-tested approach to default processing. NDex respects the value of relationships and understands the nuances of local knowledge and experience.
Some of the advantages that NDex offers are
• Support of all foreclosure-related activities, including loss mitigation.
• Advanced proprietary case management software and automated electronic filing and
• Compliance with lender guidelines, case audit standards and reporting formats.
• Adherence to regulatory and consumer protection laws and standards.
• Established relationships with the nation’s major servicers allows you to take on new
work without investing in processing infrastructure.
• Adaptability to foreclosure and bankruptcy case levels in without the expense,
inconvenience or disruptions associated with adjusting staff size.
• IT services and support for non-legal processing staff.
NDex’s processing staff is organized around a team concept, working under the supervision and guidance of one of the most experienced default processing management teams in the nation. Our unique team approach allows us to treat your clients like our own while delivering impeccable service. NDex is committed to exceeding client expectations. Our people live and breathe timeframes. Our teams go above and beyond. In addition, our company settles for nothing less than outstanding.
III. DISCUSSION OF BUSINESS ISSUES
“The Information Technology Revolution is probably the most important force shaping communities today. While some of the key forces behind the IT revolution are universal, the impacts on any given community will be unique, depending on its individual make up, economic structure, attributes and responses. Technology proves...