CONFIDENTIALITY - (Presentation)
I have designed a poster to help my tenants understand about Confidentiality and I have laid it on the table for you all to have a look.
When we say “confidentiality” many people just think of the conversation they have with mates or vice-a-versa.
Well its much more then that! Confidentiality is a term that indicates preserving the privacy of the person in which you support; this will mean that all information, written or spoken, will be kept in strict confidence.
It is very important right for all people from any age, any career, and any ethnic or economic background.
As I work within the social care sector, supporting adults with learning disabilities, I am basing my presentation on this sector.
It is vital that any information we come into contact with either written or ...view middle of the document...
without prior permission.
If information has been given without their permission then this is classed as disclosure/breaching confidentiality. This could have negative consequences on the individual/staff, disclosure/breaching of confidential information is inappropriate and non-professional, and disciplinary actions may follow, it can also destroy the relationship between tenants and staff, bring harm to the tenant, the breaching of information can be as simple as mentioning they do their banking on a certain day and they will have X amount of money on them.
But in certain circumstances we do have to breach this confidential information, when situation arise, like when new staff start working within the home, when attending appointments, reviews, etc., when you fear the tenant may self-harm or others, they are/have broken the law, or if a tenant has a serious illness, then the appropriate bodies need to know.
These can be very difficult dilemmas to make, but need addressing promptly, if at any time you feel you need advice/help during these situation speak to your senior/ line manager, (they are there to help).
Laws have been passed which protect people’s rights to confidentiality, it is guaranteed partly by The Data protection Act 1998,partly by The Human rights ACT 1998, and partly by The common law. In addition there are ethical standards which staff within health/social care are obliged to abide by.
All tenants have the right to view their files at any time.
Staff at your work place cannot guarantee that other tenants will maintain each other’s confidentiality, but will take every reasonable step to ensure that they do so.
Staff will never use the full your full identity in any letters or e-mails sent, and will keep all personal information locked away and password protected on the computer.
Staff will also keep accurate, up-to-date, clear, and to the point, records, and will keep no longer than necessary.