This website uses cookies to ensure you have the best experience. Learn more

Critical Listening: A Key To Success In Managerial Communications

1313 words - 6 pages

Critical Listening: A Key to Success in Managerial Communications

“The art of effective listening is essential to clear communication, and clear communication is necessary to management success”. –James Cash Penney

Listening is a skill that is critical for not only subordinates to master, but managers as well. Often times, we overlook the difference between listening and hearing. Listening requires much more effort than hearing. While hearing enables us to observe sounds, it does not delve into the message behind words when they are spoken, as listening does because it takes place on not only a physical, but psychological level. (Hynes, 2011)
Listening has many benefits. First, the ...view middle of the document...

Effectively listening is a way of showing concern for subordinates, and this creates somewhat of a bond, and ultimately leads to trust (Williams). And that is vital. I am certain there is a smaller number of people who would choose to push themselves to succeed while working for a manager they cannot trust, versus a manager they can.
Listening, however, does have obstacles, or barriers that need to be avoided to achieve successful message receipt. According to Hynes, (Hynes, 2011) speaking is one of the greatest barriers to listening. We have a tendency to listen not for a message, but for stoppages in our other party’s speaking so that we may being talking. This is not an effective way to retain the message of the sender. One way to avoid this is to increase your attention to everything the sender is saying, then process it, and then respond with a well thought out reply. Interrupting someone while they are trying to convey a message is almost always unacceptable.
Some other barriers to listening (Hynes, 2011) are motivation (or lack, thereof). Daydreaming, multi tasking, and focus on alternative topics can kill the motivation a manager may have to listen. Related to this is another barrier: willingness to listen. This can even occur prior to the conversation. Willingness may potentially be the greatest challenge to effectively understanding and hearing what someone is trying to communicate. A good .way to avoid being in this type of situation is to practice listening skills at all times. All people will sometimes daydream, but focus skills should be possessed by all successful managers.
Internal noise is something we all must deal with from time to time. This could be anything ranging from a headache, hunger, soreness, or even emotional stress. Although this is a common issue for all people, it tends to get in the way of receiving the message at hand. It is critical to be in the right state of mind when attempting to successfully listen. Critical information can go unnoticed if the receiver is thinking about why their feet hurt, what time lunch might be arriving, or any other unrelated issue affecting them on a physical level. Somewhat related to that is external noise, which could be something like the sender’s voice is hard to understand, or they have characteristics which are distracting you from getting the point of the message. This barrier can also be avoided by proper focus technique. Staying in the right frame of mind during sessions where listening is critical is a great way to absorb and process the message being sent, and retain necessary information.
There are times when a listener may not be in agreement with what the sender is conveying, and this is called debate. This makes listening virtually impossible because before the message has even been completely sent, the listener could be already thinking of how they will reply; a rebuttal, if you will. This can result in...

Other Essays Like Critical Listening: a Key to Success in Managerial Communications

There Is Always Someone Listening in a Noisy World

1152 words - 5 pages There is Always Someone Listening in a Noisy World It is difficult for introverts to be heard in a world full of talkers. Extroverts like attention and are very open and typically like to speak up first. Whereas introverts do not seek that type of attention and are more refrained from social interactions. They are not the first to insert their ideas or opinions in a meeting, are likely to achieve less in an amount of time, are more reticent

Do You Agree That Education Is No Longer the Key to Success?

989 words - 4 pages Singapore government as the first pre-tertiary arts-based school in Singapore. This facilitates the building of a more culturally vibrant Singapore. These modifications to the education system alter the benefits brought about by education. Overtime, the key to success may change but education itself, can also respond to suit what is demanded for success. Fundamentally, education still remains as one of the essential keys to success today

Pure squeezed oil refining equipment is our factory's the key to success

539 words - 3 pages Dream is our starting line of action, knowledge is the accelerator of our progress, insist on is that we keep the pace of refined oil equipment is the key to our success, refined oil equipment series points below good variety of products: small machine of refined oil, rapeseed oil refining equipment, peanut refined oil, soybean oil refining equipment, etc. The main products, real did not only protect the environment, but also for our income

Budgeting Is a Key Component in Management

833 words - 4 pages Budgeting is a key component in management short and long term planning Budgeting is not only a process towards the accountant only. It will involve the whole company if necessary. Budget have two usage on the society, first is the household expenses secondly is the company that need to calculate the budget even though it’s on rough comparison between this month and next coming month. Almost all of the entities will prepare a sub budgets

A Key Concept in Information Systems

1049 words - 5 pages component should be protected that includes hardware, software, and data. The history of Network security started when hacking crimes started in the 1980’s. Robert Morris was a computer hacker that released a worm that affected 6,000 computer systems. It created a large monetary financial lost because of a computer worm. The Computer Emergency Response Team (CERT) was said to be form after the attack to inform users they had security problems

Customer Service: The Key To A Prosperous Business

1414 words - 6 pages Electric came up with three key elements of quality. One element is “delighting customers with on-time delivery and services (GE, 2)”. Also, having reliably and competitive prices, clear and correct transactions. This company gets the customers involved in activities about the value of their products and defects they have. This is a way of listening to the voice of the customers to develop new products and improve on old ones. The second

Critical Analysis of "To Kill a Mockingbird"

1752 words - 8 pages Task 2: Critical Analysis Ngien Sing Jier For this semester, we are analysing a novel entitled ‘To Kill a Mockingbird’ written by Harper Lee. I find this novel very meaningful and interesting to read as well. After reading and analysing the novel a few times along with the teachings of my lecturer, I can differentiate the story told from different perspectives, parts when Scout was young and parts when she was an adult. It is about the life

Corporate Social Reporting: a Tool to Discharge Corporate Accountability or to Enhance Managerial Capture?

2697 words - 11 pages Essay Corporate social reporting: a tool to discharge corporate accountability or to enhance managerial capture? Introduction In the last two decades there has been an increased awareness by society in general on the societal and environmental consequences of human behavior, especially towards corporations and its effect on its surroundings. Investors these days are becoming ethically and socially aware, and are more drawn towards

A Critical Review of Progression in Mathematics

3416 words - 14 pages A critical review of mid-term planning with a focus on progression of learning in Mathematics Student No. 20041373 Mathematics as a subject and recent developments DFE (2013) states that Mathematics is a highly interconnected subject and it’s learning is built on in a hierarchical way, this is where the development of new mathematical concepts and skills is built upon previously acquired knowledge and students should be able to make the

Non-Life Insurance in Egypt, Key Trends and Opportunities to 2018 - Size, Analysis, Key Trends, Opportunities and Forecast to 2018

665 words - 3 pages insurance accounted for 37.6% of the Egyptian non-life insurance written premium in 2013, followed by property insurance with 33.0%. The Egyptian non-life insurance segment is highly concentrated. To get details at: http://www.reportscue.com/nonlife-insurance-in-egypt-key-trends-and-opportunities-to-2018-market Scope : This report provides a comprehensive analysis of the non-life insurance segment in Egypt: • It provides historical

Can Team Communication Alone Drive A Team To Success

1690 words - 7 pages order to succeed. Temme and Katzel (1995, p. 112-114) summarize this in their definition of a team by keying on areas that they deemed as the traits required by effective teams. Three of the traits; leadership, trust and goals and objectives, stand out as key enablers for team success. A team in dispersed locations must have strong leadership to enable effective communication. The must remove the identified gaps and put in motion the dynamics

Related Papers

Hardwork Is Key To Success Essay

638 words - 3 pages AN AGED STUDENT Sikaki was a skilled artist an artisan. With great expertise and interest, he made such a nice and beautiful inkpot that it could be presented to the king. He expected that, appreciating his artistic skill, the king would encourage him as far as possible. So, with countless hopes and thousand of desires, he presented that inkpot to the king. In the beginning the king was very impressed by his artistic skill but afterwards an

A Managerial Approach To Marketing Essay

1641 words - 7 pages MKT640 – A Managerial Approach to Marketing Abstract There are several different aspects that come into play when launching a new product. Assessing the need, market and potential competition are just a few of the obstacles that must be addressed to successfully launch a new product and have success with that launch. There are many steps to this process and this paper will speak to those steps. Unit 2 Individual Project Introduction

Key To A Fortune Essay

987 words - 4 pages brush away the sand, a rigid, leather-bound object emerging. Pulling it out, Rose realised it was a briefcase. A locked briefcase. She fumbled around with the lock, trying to prise it open, quickly realising she had no hope. Looking around, Rose knew finding a tiny key was bordering on the impossible. It would be her last resort. With no key in sight, Rose debated what to do. Not thinking about the consequences, Rose grabbed the briefcase and trudged

Success In A Recession Essay

614 words - 3 pages be successful in some way. If I were to tell you, you can do anything you are good and passionate at doing and were to get paid for it, you probably would say no way. Most experts say that is a big part of success to most people. When you can get paid for doing something you love doing, and are good at doing. I want to encourage you to find your Niche and lets become successful. Success inspite of Recession Capitalize even in the middle of a