Cross Cultural Communication Matrix Essay

587 words - 3 pages

Cross Cultural Communication

China

To conduct business in China one has to speak low and in a gentle voice and show little to no emotions during a conversation. For people with loud voices and emotional expression are seen as lack of self-control. In China one should try not to touch other people Chinese people in a business environment and control ones hand gesture when speaking, for this can be distracting. Chinese people do not like to much eye contract for this is seen are rude. Before business can be established in China one will have to build a trustful relationship, for Chinese will not conduct business with someone he or she does not trust. To strengthen ones business in China one will have to learn to respect the culture and try using a local person to help with negotiation.

Pakistan
Pakistan does not care how one express his or herself, for ...view middle of the document...

As a businessmen in Pakistan it is rude to say “no” for any reason, for this reason businesspeople in Pakistan find alternative method to respond. The best communication Pakistan has is the direct and indirect communication for this benefit people to use the best communication style. One must remember seniority is the most important and highest respect in an organization.
Kenya
The persons of Kenya do not care what method of communication one use in the business world as long as one show respect. However, Kenyan people do not communicate effectively and is unreliable for meeting when dates and times are arranged. In Kenya hand shaking is important and have many styles, one must remember to shake an older hand by grasping the right hand over the left hand. Kenyan businesspeople will not conduct business if trust have not been establish, for one can call a friend by his or her first name if trust is there. The people of Kenya will have to learn to respect other people times and dates. It is good that the people of Kenya uses different style of communication for this will increase business.
Conclusion
People of business are from different cultures and do not communicate on the same level, concerning business. Communicating is one of the strongest ways one can be successful in business, although society is changing to digital communication for businesses, changing the way people communicate nowadays. Even though face-to-face continue to be the strongest method of communication within the business field, for one can learn one culture dialogue by interacting with others. People have to do is listen, learn, and respect someone else views, morals, and values to have a trustful relationship in business.

References:
International Business Communication, www.business.uni.edu retrieves September 8, 2011
http://business.uni.edu/buscomm/InternationalBusComm/Crosscultural.html
Business and Administrative Communication, Eight Edition (2008). McGraw Hill Companies, Inc.

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