This website uses cookies to ensure you have the best experience. Learn more

Ctl Sitxcom401 Oct 2015 10 Essay

2707 words - 11 pages

Assessment Tool - Combined
Hospitality Department
Off-campus training

Qualification code & title SIT30112 – Certificate III in Travel and Tourism
SIT30612 – Certificate III in Events
SIT30713 – Certificate III in Hospitality
SIT31212 – Certificate III in Holiday Parks and Resorts
SIT40212 - Certificate IV in Travel and Tourism
SIT40812 - Certificate IV in Holiday Parks and Resorts
SIT40313 – Certificate IV in Hospitality
SIT50112 – Diploma of Travel and Tourism
SIT50212 – Diploma of Events
SIT50313 – Diploma of Hospitality
SIT60112 – Advanced Diploma of Travel and Tourism
SIT60212 – Advanced Diploma of Events
SIT60313 – Advanced Diploma of Hospitality
Unit code/s & title/s ...view middle of the document...

Version: 2.0

Assessment information

Instructions to the learner
There are three parts to this assessment. Read the details of all parts before you begin.
Take note of the due dates for each part or record it as you are informed.
Type your answers to Assessment Part 1 – Activity Questions in Catapult online
Assessment Part 2 – Project is to be completed and uploaded onto Moodle
Assessment Part 3 – Observation Report will be conducted by your trainer at the date as indicated on your timetable, or by a relevant third party if applicable
If there is a case for Reasonable Adjustment, the questions can be completed orally (in person or by phone) or as a guided discussion. Discuss this with your trainer/assessor.
Discuss anything that you don’t understand with your trainer.

Time Allocated: 7 hours

Assessment cover sheet
If you are submitting a written assessment or project, you will need to complete and attach an Assessment Cover Sheet [FLA24].
When submitting your work online in Moodle, please ensure that you click on the check box, then there is no need to submit an Assessment Cover Sheet
Copying others’ work is cheating. If your work shows signs of cheating, you will be given a first and final warning, and asked to resubmit your work using your own words. Work that is not properly acknowledged is considered to be plagiarised, so make sure you understand and use the appropriate referencing conventions (refer to your Course Handbook for Learners for information about referencing).
Further cases of plagiarism will be given an NC result.
Please refer to your Course Handbook for Learners for information about:
assessment attempts
graded assessment
reasonable adjustment
special consideration.

Assessment Part 1 – Written Questions
Task Description
There are 7 questions to complete.
You are to answer ALL questions as instructed below.
Responses need to be at least one or two sentences in length, fully explaining what is asked in your own words.
On completion, submit to your assessor.
If 100% competency is not achieved, you and your trainer will have a discussion to ensure that you have the require knowledge of these questions

Question One - Identify and describe the two main types of conflict that arise in the workplace.
The two main type’s of work place conflict are the following;
Personality difference’s/clashes: Are when two (or more) people find themselves in conflict not over a particular issue or incident, but due to a fundamental incompatibility in their personalities, their approaches to things or their style of life.
Personality differences/clashes can lead into conflict of idea’s and vice versa.
Conflict of idea’s: Is when two (or more) people find themselves in disagreement with other staff members over different ideas based around the work place, may it be on how to do certain tasks, how to tackle a certain issue or problem or...

Other Essays Like Ctl Sitxcom401 Oct 2015 10

business environment Essay

4213 words - 17 pages ). China Inflation Rate. [online] Available at: [Accessed 4 Nov. 2015]. Shah, H 2013, ‘Top 10 challenges for India in 2013’, [Accessed 20 Oct. 2015] timesofindia-economictimes, (2009). Indian bureaucracy rated worst in Asia, says a Political & Economic Risk Consultancy report

Concealed Campus Essay

1797 words - 8 pages ." USA TODAY College. USA TODAY, 12 Oct. 2015. Web. 08 Nov. 2015. Sanders, Kerry. "Movement to Allow Weapons on College Campuses Gains Force." NBC News. NBC News, 19 Apr. 2015. Web. 08 Nov. 2015. "10 Dead, 9 Injured in Mass Shooting at Oregon College." KGW. NBC, 3 Oct. 2015. Web. 3 Dec. 2015. "Virginia Tech Shootings Fast Facts." CNN. Cable News Network, 13 Apr. 2015. Web. 08 Nov. 2015. "Where Can I Carry a Gun on a College Campus?" HG Legal Resources, 2015. Web. 08 Nov. 2015.


968 words - 4 pages . Web. 05 Oct. 2015. "Amputations of the Lower Extremity." : Background, History of the Procedure, Problem. Web. 05 Oct. 2015. Carolyn Kimmel | Special to PennLive. "From a Wooden Hand to Bionic Fingers: Advances in Prosthetics Allowing Amputees to Regain Mobility and Dexterity.” Web. 05 Oct. 2015. Prior To 2002 I Was A Fit Healthy, Young Person. I Loved Sports, In Particular Athletics And Rugby, and League. On July 10 2002, Aged. Scott Reardon Web. "Prosthetics.Org.UK." Web. 05 Oct. 2015. "Prosthetics." UXL Encyclopedia of Science. 2002, "Prosthesis." Web. 05 Oct. 2015.

Ethics and Legal Issues for Business Owners

1710 words - 7 pages . They have to make sure that they are following the law as well as acting ethically to create a strong foundation for their business. Works Cited Brooks, Chad. "10 Regulatory Changes That Could Affect Your Business This Year." Business News Daily. 15 Jan. 2015. Web. 4 Oct. 2015. Greene, James. "Workplace Health and Safety (WHS)." Workplace Health and Safety (WHS). 5 Jan. 2015. Web. 4 Oct. 2015. Pakroo, Peri. "Liability Concerns

The Cheesecake Factory Expansion in China

4557 words - 19 pages  in China has released that Shanghai represents the top dining city in China, with the largest  consumption (FT Special Report, 2015).    A‐ Economic Growth (GDP%):    20 World & China GDP Growth Annual Rate % 15 10 5 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 -5 World China   Figure 2: Shanghai's GDP in recent years, (HKTDC, 2015).      Figure 3: World & China GDP% (World Bank, 2015b)     Figure 2 shows

Accounting 221 Final Exam

1281 words - 6 pages | | Premium on bonds payable (10,853-10,000) | | 853 | | | | | | | | | I didn’t do anything further on part c, because they were issued on Oct 01, 2014 and the first interest isn’t paid until Apr 01, 2015. Answer.Sheet.Page.4.of.6.Sp.15 Final-Exam Question 5: 10% points: a.1. | Breakeven Sales Dollars | $8,987 | a.2. | Breakeven Units | 338 | | | | b.1. | Breakeven Sales Dollars | $6,835 | b.2

Starbucks Analysis

3924 words - 16 pages maintaining their current ratio above 1.0 as shown in Appendix F. Although ratios are down from the previous year, Starbucks is poised to increase its profits with the help of its seven step plan for success. References Starbucks stock analysis.(nd). Retrieved from Blokhin, A. (2015, November 10). Starbucks 6 key financial ratios. Investopedia. Retrieved from

Target Retail Anlayisis

4518 words - 19 pages Strategies. 3rd Ed.  Mason, Ohio:  South-Western, Cengage Learning "Shop with Confidence | Target Corporate." Target Corporate. N.p., n.d. Web. 11 Oct. 2015. "Social Media at Target." Target Pressroom. N.p., n.d. Web. 11 Oct. 2015. Tabuchi, Hiroko. "$10 Million Settlement in Target Data Breach Gets Preliminary Approval." The New York Times. The New York Times, 19 Mar. 2015. Web. 11 Oct. 2015. "Target Corporation | SWOT Analysis | USP &amp

Unconquerable, Invincible, Undefeated

900 words - 4 pages the “Horror of the shade” (Henley 10), to be moved and empowered enough to be fearless, to be the masters of their own fate and to be the captain of their own souls. Works Cited: Cummings, Michael J. "Invictus: A Study Guide." Invictus: A Study Guide. N.p., 2009. Web. 18 Oct. 2015. <>. Henley, Williams Ernest. “Invictus.” Web. 18 Oct

Aarkstore - First Wind Holdings Inc. - Strategic SWOT Analysis Review

1320 words - 6 pages Agreements with Idaho Power Company 25 Nov 14, 2014: First Wind Marks Five Years of Commercial Operations at Milford Wind 26 Nov 06, 2014: Vestas receives 200 MW order in Texas 27 Oct 09, 2014: First Wind Selects GEs Wind PowerUp Platform to Increase Output from U.S. Wind Farms 28 Sep 24, 2014: First Wind and Community Leaders Celebrate Groundbreaking of the Companys Largest Wind Project in Maine 29 Sep 10, 2014: Innovative Wildlife and Wind

Ryanair a

1551 words - 7 pages | Dogfight over Europe: Ryanair (A) | Case Analysis | MGMT 480 BUSINESS PLANNING AND STRATEGYDR. Ayman Ismail DR. Iman Seoudi | Farah Amin | 10/22/2015 | I. External Environment Analysis A. PESTEL Trends Analysis Political and Legal: Deregulation of airline industry in the late 1970s. In the 1970s there was a general trend to deregulate the airline industry which had previously been mainly controlled by governments. So

Related Papers

Ups Case Study

591 words - 3 pages , including 5,461 alternative-fuel vehicles (UPS, 2015). The company is continuing to expand its operations in more countries and investing in more new technology. Meanwhile, a growth of 10 % - 15 % is expected in 2016 (, 2014). | | References (2006). United Parcel Service: Expanding in China | Strategy Case Study - Market Entry Strategies Case Study. [Online] Available at:

Aarkstore Blepharitis Pipeline Review, H1 2015

1660 words - 7 pages Analysis by Clinical Stage Development, H1 2015 Comparative Analysis by Early Stage Products, H1 2015 Assessment by Monotherapy Products, H1 2015 Number of Products by Top 10 Targets, H1 2015 Number of Products by Stage and Top 10 Targets, H1 2015 Number of Products by Top 10 Mechanism of Actions, H1 2015 Number of Products by Stage and Top 10 Mechanism of Actions, H1 2015 Number of Products by Top 10 Routes of Administration, H1

Jsb Market Research – Acute Heart Failure Pipeline Review, H1 2015

2011 words - 9 pages Therapeutics - Recent Pipeline Updates, H1 2015 56 Acute Heart Failure - Dormant Projects, H1 2015 68 Acute Heart Failure - Discontinued Products, H1 2015 69 List of Figures Number of Products under Development for Acute Heart Failure, H1 2015 8 Number of Products under Development for Acute Heart Failure - Comparative Analysis, H1 2015 9 Number of Products under Development by Companies, H1 2015 10 Comparative Analysis by Late Stage

Jeffrey Dahmer Essay

1966 words - 8 pages was driving drunk after his first killing, the body in the trunk would have been revealed and he would have been sent to jail. There could have been 16 people that kept their lives and moreover, there wouldn’t be a serial killer named Jeffrey Dahmer.  -------------------------------------------- [ 1 ]. “Top 10 Disturbing Facts About Serial Killer Jeffrey Dahmer” (Oct 10, 2015) [ 2 ]. “Jeffrey Lionel DAHMER” http