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Cybercomm Assignment

541 words - 3 pages

Jet Computer Solution telah diwujudkan dan diperkenalkan pada awal Januari 2013. Ianya merupakan tugasan berkumpulan yang wajib dilaksanakan oleh pelajar-pelajar subjek “cyber communication”. Dan kami telah memilih “Jet Computer Solution” sebagai perkhidmatan yang ingin diniagakan secara “online”
Jet Computer Solution merupakan satu perniagaan “online” yang berbentuk perkhidmatan. Perkhidmatan yang ditawarkan adalah seperti “service computer”, jualan peralatan komputer dan format laptop.
Kami telah menubuhkan satu “page” bagi memudahkan urusan perniagaan kami. Kami membuat “page” tersebut di laman sosial “Facebook” dan telah ditadbir oleh beberapa orang admin yang mahir di dalam perkidmatan komputer.

1. Memperkenalkan dan mempromosikan perkhidmatan yang ditawarkan kepada pelanggan.
2. Meningkatkan kemahiran perniagaan secara “online”.
3. Menambah pendapatan melalui perniagaan secara “online”.
4. Memudahkan urusan pertanyaan dan hebohan ...view middle of the document...

Kami memilih moto tersebut kerana kami ingin memberikan perkhidmatan yang terbaik untuk pelanggan. kami cuba menyelesaikan masalah yang timbul dalam masa yang singkat. Kami tidak mahu mementingkan keuntungan semata-mata, namun kami ingin memastikan kepuasan hati pengguna yang menggunakan perkhidmatan kami.

Jenis perkidmatan
Kami menawarkan perkhidmatan format komputer. Kami menawarkan dua jenis format iaitu format windows7 dan windows8. Kami akan mengambil masa dua hari untuk memformat komputer yang dihantar untuk diformat.
Selain itu kami menawarkan perkhidmatan “service computer”. Kami memeriksa komputer dan melihat masalah yang timbul dan cuba memberi penerangan dan mencadangkan jalan penyelesaian yang terbaik yang perlu diambil.
Seterusnya, kami juga ada menjual barangan komputer. Kami menjual barangan seperti “charge”, bateri, keyboard dan sebagainya. Kami bekerjasama dengan kedai komputer di Jitra dan kami menjual barang yang “original” dan terkini.

Golongan sasaran.
Golongan sasaran utama kami adalah pengguna komputer. Hal ini kerana kami membuat perkhidmatan yang berkaitan komputer seperti “service”, format dan jualan peralatan komputer. Kami tidak menghadkan pengguna untuk pelajar sahaja, malah kepada semua pengguna yang memerlukan perkhidmatan kami.
Seterusnya, golongan sasaran kami adalah pelajar Universiti Utara Malaysia (UUM). Hal ini kerana kami percaya bahawa ramai pelajar UUM menghadapi masalah berkaitan komputer namun mereka tiada tempat rujukan atau tempat ingin bertanya. Oleh itu perkhidmatan kami juga memudahkan urusan pertanyaan mengenai masalah mereka dan urusan jualan kami untuk penghantaran.
Selain itu, pengguna komputer di sekitar Changlung, Sintok dan UUM juga merupakan sasaran kami. Hal ini kerana ianya berdekatan dengan kediaman kami dan membolehkan kami berurusan secara bersemuka dan terus.

Strategi pemasaran
Kami telah mempromosikan “page” kami di laman “Facebook”. Kami telah menghebahkan mengenai “page” ini kepada kawan-kawan kami di :Facebook”. Kami juga telah menghebahkan mengenai “page” ini di dalam “group” seperti UUMKINI, KAMI BUDAK MEDIA dan FAMILY PERMEDIA. Kami dapat banyak sambutan dan tindak balas daripada pengguna-pengguna ini.
Kami juga menggunalan saluran “Tagged” untuk menghenahkan mengenai “page” kami. Di mana di laman sosial “Tagged” merupakan pasaran yang luas.


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