Delivery Manager Responsibilities
Oversee all engagements for Delegata
The organization, administration and supervision of the people, processes, and technologies, which when combined into a comprehensive plan, provides the business and technical functions needed to successfully achieve what a client expects to receive.
Review and Monitor Projects
* Monitor status of projects
* Resource needs
* Client relationship
* Methodology adherence
* Review projects with PM (monthly)
* Review project with client/stakeholder (bi-monthly)
* Report project status to CEO
* Monthly on all projects
* Weekly on ...view middle of the document...
It includes all the project stakeholders such as sponsors, customers, individual contributors, and others. This relates to life balance, retention, and career progression.
Leadership - Involves providing motivation and direction to a team for the successful completion of a project. Delegating responsibility appropriately and empowering team members to deliver results.
Client Satisfaction - The evaluation process used by the client to measure engagement quality and satisfaction.
Scope Management - The processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. It is primarily concerned with defining and controlling what is or is not included in the project.
Expectation Management - Involves making compromises with different groups or organizations in order to meet or exceed stakeholder needs and expectations. It will be up to the delivery director to determine when to make these judgments
Infrastructure Management - Implements all the necessary components for people, process, technology, and knowledge. This includes areas such as the Desktop Support, Help Desk, Network, Operations and Security.
Risk Management - Includes the processes concerned with identifying, analyzing, and responding to project risk so that it will decrease the...