Discussion Questions Chapter 8 Essay

595 words - 3 pages

Discussion Questions 1-9 pg. 329-330

1. Discuss some of the examples of poor quality in information technology projects presented in the 'What Went Wrong?" section. Could most of these problems have been avoided? Why do you think there are so many examples of poor quality in information technology projects?

Many of these problems could be avoided by performing better quality management. One problem is that software and hardware is hitting the market too fast, so people selling these might be more concerned about money than safety or wellbeing of the consumers or the company in the long term.

2. What are the main processes included in project quality management?

The main processes of project quality management include 1.) Development of the project management quality plan, 2.) Quality Assurance and 3.) Quality Control.

3. How do functionality, system outputs, performance, reliability, and maintainability requirements affect ...view middle of the document...

Benchmarking generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.

5. What are the three main categories of outputs for quality control?

The three main categories of outputs for quality control are 1.) Acceptance decisions, 2.) Rework, and 3.) Process adjustments.

6. Provide examples of when you would use the Seven Basic Tools of Quality on an information technology project.

To locate the root cause of a system problem, determine if a process is out of control, to perform trend analysis and forecast future outcomes, to analyze how problems occur and how processes can be improved.

7. Discuss the history of modern quality management. How have experts such as Deming, Juran, Crosby, and Taguchi affected the quality movement and today's use of Six Sigma?

These experts have made quality a visible criterion that companies strived to achieve. Awards have been established to seek quality and reward those who have achieved it. Quality projects have been used to meet customer expectations instead of only company needs. A wider scope of what quality is and isn't has been developed to provide benchmarking criteria for businesses. Pointing out the cost of poor quality will give motivation to companies and increase their desire for quality. U.S. businesses observed BOTH the emphasis on quality in other nations AND those nations' successes in the marketplace. It was the economic success attributable to the emphasis on quality that made U.S. companies sit up and take notice.

8. Discuss three suggestions for improving information technology project quality that were not made in this chapter.

Some ideas would be providing better training for people in information technology to produce better quality, providing incentives for meeting quality goals, establishing minimum quality requirements for specific IT products, and so on.

9. Describe three types of software that can assist in project quality management.

You can use spreadsheet software, databases, charting software, statistical software, and other programs to assist in project quality management.

Other Essays Like Discussion Questions Chapter 8

Organisational Behavior Bibliographies Essay

2582 words - 11 pages Experiential Exercises for Part One Exercise: Synthesis of Student and Instructor Needs 118 118 Summary 150 Ending with Meta-Analytic Research Findings 151 Questions for Discussion and Review 152 Internet Exercise: Assessing Your Personality 153 Real Case: It's All a Matter of Personality 153 Organizational Behavior Case: Same Accident, Different Perceptions 154 Organizational Behavior Case: Ken Leaves the Company 155 xiv Contents Chapter 6

Laudon Ch5 Essay

3522 words - 15 pages Terms 306 • Review Questions 307 • Discussion Questions 307 • Video Case 307 • Teamwork: Comparing Mobile Internet Access Devices 307 ^Case Study: Google Takes On the World 308 7.5 Chapter 8 Securing Information Systems 312 Opening Case: Flushing: A Costly New Sport for Internet Users 313 8.1 System Vulnerability and Abuse 315 Why Systems Are Vulnerable 316 • Malicious Software: Viruses, Worms, Trojan Horses, and Spyware 319 • Hackers and

Course Outline Hrm

3780 words - 16 pages | | |7 |27/09/2011 |Training the Work Force |Chapter 8 | | | |Tutorial: Class activities on Chapter 7 | | |8 |04/10/2011 |Midterm

Syllabus Mgt/330

3566 words - 15 pages a read-and-write access Forum. This is your student lounge. It is a place to discuss | | |issues not related to the course content, but you can use it for discussion questions. You will post your | | |BIOGRAPHY to this Forum

Labor Unions: Necessary or Not?

2374 words - 10 pages your thoughts, opinions, and experiences that normally would have been interjected during the live lesson. Address the following in your summary:     The main lessons you learned in this session What you might have contributed to the in-class discussion had you attended the live session Your response to the in-class activity Any questions you have for the instructor Submit your alternative assignments before the start of the following

Weeklz Cond

570 words - 3 pages Chapter 3 | 10th March | 23rd March | 3 | Review 3 Chapter 4 | 17th March | 30th March | 4 | Review 4 Chapter 5 | 24th March | 13th April | 5 | Review 5 Chapter 6 | 31st March | 20th April | | Mid semester break | | | 6 | Review 6 Chapter 7 | 14th April | 4th May | 7 | No review this week | | | 8 | Review 7 Chapter 9 | 28th April | 11th May | 9 | Review 8 Chapter 10 | 5th May | 18th May | 10 | Review 9 Chapter 11 | 12th May | 25th May | 11 | Review 10 Chapter 12 | 19th May | 1st June | 12 | Review 11 Chapter 14 | 26th May | 8th June | 13 | No review this week—revision for final exam |

Business Research Methods Forum 2

925 words - 4 pages Group Discussion Board Forum 2 – Part 1The following items are taken from the textbook section titled Discussions Questions>“Making Research Decisions”, "Bringing Research to Life" and "From Concepts to Practice" located at the end of each chapter.  Provide a comprehensive and substantive answer for each item and post them in a word document in your Group discussion board forum.  These documents will be the basis for the collaborative work in

Instructional Unit

4904 words - 20 pages connections between Denise Rich and Gatsby as they read. 7. Teacher initiates discussion by asking, “What do you think about Denise Rich?” Students are told to compare Rich with Gatsby and to support their views and opinions using evidence from the text. Teacher incorporates questions from study guide into the discussion. 8. Teacher guides the discussion into themes: “Based on your reading, would you say that Fitzgerald admire or criticizes life

Charles Darwin And The Theory Of Natural Selection

469 words - 2 pages Darwin found in his studies. The end of this book contained a great glossary for most of the words that had scientific meaning and were not used in everyday language. Once again to help people at all levels understand. It also had topics for discussion questions in the back to think on and talk with others about.I have no criticisms for this book; I just would not recommend it to someone who already has a solid grip on this subject. This book is

Change Management

1777 words - 8 pages chapters each encompassing its own subject title. Chapter one asks the question “Why manage change?” then goes into providing details to answer this question. It also points out key questions that one should ask before implementing the change: What do we wish to achieve with the change and why? Who is affected by the change and what would be the reaction? How can the achievement of the change be measured? This chapter provides support for change

206 Quizzes

1509 words - 7 pages it doesn’t have the destination MAC address in its MAC table? | |   | Student Answer: | |  Forward |   | | |  Flood |   | | |  Drop |   | | |  Store in memory for later |   | Instructor Explanation: | Chapter 2 | | |   | Points Received: | 0 of 5 |   | Comments: | | | |  8. | Question : | (TCO 2) The network area where frames collide with other frames. | |   | Student Answer: | |  Collision domain

Related Papers

Operations Management: Chapter 2 Discussion And Review Questions

1957 words - 8 pages Chapter 2 Discussion and Review Questions From time to time, various groups clamor for import restrictions or tariffs on foreign-produced goods, particularly automobiles. How might these be helpful? Harmful? Help the country receiving tax monetarily; allows state to flourish internally; more costly for exporters List the key ways that organizations compete. Business organizations compete through some combination of their marketing and

Management System Analysis 340

941 words - 4 pages per low-medium quality  Frequency 6/6 Posts spread out throughout the week (at least 3 different days). First post in by Wednesday 2/2. | # | Assignment Title | % | Score/Points | 3 | Chapter 1 Problems and Exercise Questions 1 and 8Chapter 2 Problems and Exercise Questions 3 and 4 | 100 | XX/20 | Comments: 1. Make sure you answer the Problems and Exercise questions! There are discussion questions and review questions at the

Acc 291 Syllabus Essay

1639 words - 7 pages between revenue and capital expenditures, and the entries associated with each. Reading Read Ch. 8 of Financial Accounting. Reading Read Ch. 9 of Financial Accounting. Reading Read this week’s Electronic Reserve Readings. Participation Participate in class discussion. 2 Discussion Questions Respond to weekly discussion questions. Day 5 2 Week Two: Liabilities Details Due Points Objectives 2.1 Differentiate among accounts

Biological Essay

2864 words - 12 pages weekly discussion questions. |Friday 12/6 |2 | |Participation |Participate in class discussion (at least 8 substantive posts on at least three days during |Monday 12/9 |2 | | |the week). | | | |Nongraded