EMOTIONAL INTELLIGENCE- DEFINITION
Emotional intelligence (EI) describes the ability, capacity to identify, assess, and control the emotions of one's self, of others, and of groups. In other words, it is the ability to perceive, control and evaluate emotions of self or others
Emotional intelligence is about how we manage our actions with both others and ourselves as a result of the emotions we feel.
Peter Salovey and John D. Mayer -“the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions” (1990)
Four factors of EI
1. the ...view middle of the document...
* 1990 – Psychologists Peter Salovey and John Mayer publish article on EI in journal Imagination, Cognition, and Personality.
* 1995 - The concept of EI is popularized after publication of Daniel Goleman’s book ‘Emotional Intelligence: Why It Can Matter More Than IQ’.
MODELS OF EI :
Three main models of EI-
* Ability EI model
* Trait EI model
* Mixed models of EI
ABILITY EI MODEL :
Views emotions as useful sources of information that help one to make sense of and navigate the social environment
Individuals vary in their ability to process information and emotional expressions
Four types of abilities of EI
1. Perceiving emotions : The ability to detect and decipher emotions in faces, pictures, voices, and cultural artifacts—including the ability to identify one's own emotions. Perceiving emotions represents a basic aspect of emotional intelligence, as it makes all other processing of emotional information possible.
2. Using emotions : the ability to harness emotions to facilitate various cognitive activities, such as thinking and problem solving. The emotionally intelligent person can capitalize fully upon his or her changing moods in order to best fit the task at hand.
3. Understanding emotions : the ability to comprehend emotion language and to appreciate complicated relationships among emotions. For example, understanding emotions encompasses the ability to be sensitive to slight variations between emotions, and the ability to recognize and describe how emotions evolve over time.
4. Managing emotions : the ability to comprehend emotion language and to appreciate complicated relationships among emotions. For example, understanding emotions encompasses the ability to be sensitive to slight variations between emotions, and the ability to recognize and describe how emotions evolve over time.
MEASUREMENT OF ABILITY EI MODEL :
* Measure is a test (MSCEIT) based on a series of emotion-based problem-solving items
* By testing a person's abilities on each of the four branches of emotional intelligence, it generates scores for each branch
* higher scores indicating higher overlap between an individual's answers and worldwide sample of respondents as well as expert researchers
TRAIT EI MODEL AND MEASUREMENT :
* Trait EI model refers to an individual's self-perceptions of their emotional abilities
* measured by self report (whereas ability model refers to actual abilities)
* Self report measures include the Trait Emotional Intelligence Questionnaire (TEIQue), which is an open-access measure that was specifically designed to measure trait EI
* Also Swinburne University Emotional Intelligence Test (SUEIT)
* TEIQue scores were positively related to Extraversion, agreeableness ,Openness ,Conscientiousness and inversely related to alexithymia, neuroticism.
MIXED MODELS OF EI :
Introduced by Daniel Goleman-EI as a wide array of competencies and...