This website uses cookies to ensure you have the best experience. Learn more

Employee Communication And Conflict Management Essay

1471 words - 6 pages

Running Head: EMPLOYEE MOTIVATION AND CONFLICT MANAGEMENT

Employee Motivation and Conflict Management
Lisa Harrell, Mara Crutchfield, Melanie Mimnall, Mike Lawrence, and Stephany Boles
MGT 307
Professor Debra Black
February 19, 2011

Abstract
Motivation theories and organizational behavior are determent for successful productivity in an organization. This paper will elaborate different motivational theories that are often implemented in the workplace. Because organizations vary in areas of business demands and circumstances, differing motivational theories can be explored upon. While some people motivate through money and incentives of that nature, others are driven by ...view middle of the document...

al, pg. 111). Motivation theories contribute to our understanding of motivation to work and in the studying of different theories. The goal is to gather useful insights that integrate motivational approaches that are appropriate for different situations (Schermerhorn et. al., pg. 111). Different theories of motivation disclose options available for trying to motivate employees.
Abraham Maslow’s Theory
Abraham Maslow’s hierarchy of needs identifies five levels of needs; self-actualization, esteem, social, safety, and physiological needs. Needs are meet in an order of importance and as these needs are meet, they serve as motivators to obtain other needs. Self-actualization is the ultimate need. However, this level of achievement is not reachable until esteem and social needs are reached.
Fredrick Herzberg’s Theory
The two-factor theory by Frederick Herzberg, explains the sources of job satisfaction and job dissatisfaction as the two-factor theory. Motivation factors are cause of job satisfaction in several instances. Some factors include things like, achievement, recognition, work itself, responsibility, advancement, and growth. Hygiene factors are sources of dissatisfaction such as organizational policies, quality of supervision, working conditions, salary, and relationships with peers. However, low-levels of job satisfaction do not necessarily imply the employee lacks satisfaction. Equally implied, a low level of job dissatisfaction does not imply that an employee has total job satisfaction (Udechukwu, 2009. p. 79).
Douglas McGregor’s Theory
Douglas McGregor introduced the X and Y theories. The X theory says managers are responsible for the organization of humans, materials, and machines (Halepota, 2005. p. 15). According to Theory X, management or managers should assume that workers are indolent, lack aspiration, avoid work when possible, do not take responsibility, put themselves before the organization, oppose changes, are easily fooled, and should be punished for their wrong doing and rewarded for their extra efforts (Halepota, 2005. p. 15).
The Expectancy Theory
The expectancy theory is a theory based on the perception of the individual. A person’s confidence in his or her ability and belief he or she will benefit from the job, determines the level of expectancy once the goal is achieved. According to the expectancy theory, the more beneficial the reward is to the person, the more perceptive the person will be.
Organizational Differences in Motivational Theories
Job motivation exists in various forms and it depends on the employee.  Well-motivated employees are usually more productive and are a sign of job satisfaction.  Money and job security can be a motivator if an employee struggles to make ends meet.  Employee’s benefits such as time off, health insurance, retirement plan, and stock options may be a motivator for an employee whose motivation is more than just receiving a paycheck.  Still yet another motivator...

Other Essays Like Employee Communication and Conflict Management

Evaluatinng Performance Through Motivation and Conflict Management

969 words - 4 pages Executive Summary: Evaluating Performance Through Motivation and Conflict Management By: The Ghost Riter MGT/307 November 13, 2010 Professor J. D. Jonesl Motivational Theories and Organizations Application of Them To effectively evaluate performance through motivation and conflict management, one must gain a firm definition and understanding of the term motivation. Motivation refers to the individual forces that account for the

Team Strategy and Conflict Management Plans

2037 words - 9 pages Team Strategy and Conflict Management Plans Kimberly Faagata, Carrie Firman, Dan Lyle, Stephen Nelson, and Dera Tennelle MGT 311 June 10, 2013 Penny Thomas Part I The purpose of this paper is to discuss different strategies for team building which helps is overcoming conflicts in a working environment. Based on current strategies available on subject, it tries to figure out some leading challenges to addressed, and extracting the

The Effect of Employee Engagement in Reward Systems and Performance Management

988 words - 4 pages The Effect of Employee Engagement In Reward Systems and Performance Management Introduction The success of any organization rests on the strategic management of its employees. It’s vital for an organization to attract, motivate and retain the best talent available to achieve and sustain a long-term competitive advantage. To achieve this the Human Resources Department must design a performance management system that not only links employee

Diploma Management Use and Develop Systems That Promote Communication 1

2191 words - 9 pages them to problem solve this can be with meetings, training, and using memos. Most of the time it is done by verbal communication and getting them to problem solve and fact finding. My communication with them is on a different level than dealing with care staff they may not be academically minded therefore it may be a more pictorial method I use, and the discussion comes down to their level. Managers also need to be able to communicate with me their

Conflict & Negotiation

1328 words - 6 pages Poor communication, Lack of openness and failure to respond to employee needs. Human Relations View of Conflict: The human relation view dominated conflict theory from late 1940s through the mid-1970s. This theory argued that conflict was a natural occurrence in all groups and organization. Because conflict was inevitable, the human relations school advocated acceptance of politics. Interactionist View of Conflict: The belief that conflict is

Best Practices Manual

2410 words - 10 pages . Demonstrating communication skills, determining effective orientation and training methods, improving productivity for your teams, conducting performance appraisals, resolving conflict, and improving employee relations will help the supervisor develop the best outcomes for their organizations and the employees that you supervise. Reference: www.managementstudies.com , 2010-2011, Employee Relations-Importance

Conflict Management

522 words - 3 pages Conflict Management Communication is a two way street. To communicate you have to actively listen and openly respond. Conflict management is a skill that must be developed, because some people just simply do not like to deal with it. As a manager, one must be able to decipher what the lead to an employee dispute. The scenario is that we have two employees working on concurrent projects and one feels the other never meets the deadlines

Organiation Behavior

1134 words - 5 pages having fun and supporting employees, will create an atmosphere that employees will follow. “Employees form an overall subjective perception of the organization based on factors such as degree of risk tolerance, team emphasis, and support of people” (Robbins & Judge, 2011). Perception of the organizations value plays a major role in how employee will communicate within the culture. Southwest uses several ways of communication within their company

Addressing Challenges of Groups and Teams

1737 words - 7 pages a strategic movement to reallocate its resources to capitalize on the added communication services in the industry. A team has been assigned to integrate strategies that will help generate the profit needed in regard to its call center. Contained in this paper is the strategic plan created by the team to aid in team and management collaboration, training programs, and tactics in identifying and minimizing conflict within teams. Presenting the

Toyota Organization Culture

952 words - 4 pages due to the empowerment of employees. Toyota's philosophy of empowering its workers is the centerpiece of a human resources management system that fosters creativity, continuous improvement, and innovation by encouraging employee participation, and that likewise engenders high levels of employee loyalty (Kotelnikov, 2012). The employees are involved in the process of decision making, and the effectiveness of communication between employees and

Southwest Airlines

861 words - 4 pages , an employee turnover ratio of less than 10 percent, and has shown a profit each year it has been in existence (D’Aurizio, 2008). Southwest’s excellent customer service record relates directly to the warm, friendly assistance delivered by employees. Management at Southwest has built a culture of treating employees as family and expects them to treat customers like family as well. Before employment, the company showers new hires with parties

Related Papers

Communication And Conflict Essay

1316 words - 6 pages Communication and conflicts. As a Deputy manager I was responsible for the effective service delivery of a particular service user who had a learning disability and diagnosis of Psychotic disorder. X had lived within the XXXXX for 18months, in that time X required intensive support from his support team to ensure any behaviours displayed were managed and support guidelines adapted. An area of my responsibility was to ensure that I

Communication And Change Management Essay

2512 words - 11 pages business. The organization understands the fundamentals of human nature and how many actions influence employee’s behavior. Potential influences of corporate culture on employee behavior include corporate management, communication, decision making and motivation. Management influences corporate culture and influence behavior because it’s a combination of employee experiences, their interactions with one another and outsiders which set the

Communication And Management Crisis Essay

1696 words - 7 pages private and public sector people for crisis management are of great importance. Understanding these will let me formulate effective communication channels that can help me during crisis. I need to see the effects of sharing through networks so that I can make use of the experience. Then I can incorporate the findings in the crisis management plan. The general public need to know the risks and this is their rights to information. So information

Team Strategy And Conflict Management Plan

1382 words - 6 pages leaves no team members guessing what he or she should do. | Lack of communication may lead to team member not doing the correct task. | Tem cohesiveness | Team is unified and works as if they are one person. | Conflict of personal interest may cause the a team not to integrate. | Resolving conflict | Teams who solve conflicts quickly and as a team are likely to succeed. | Clashing personalities could draw conflicts out longer average