Standard Operating Procedures and Ethics
All employees, management, and directors of Company X are expected to not only familiarize themselves with the Standard Operating Procedures and Ethics but to also help each other comply with these standards and embrace a team environment. While this handbook is a broad guide as to how to conduct yourself you will receive additional training regularly. In the event there is any question as to how standards are to be followed or of the proper ethical choice in a situation please reach out to Human Resources. They will help address your questions and guide you in the right direction.
All employees, management, and ...view middle of the document...
We ask that you dress in a professional businesslike manner; appearance is invaluable when expressing your professionalism. Piercings should be limited to the ears, and other body art must be covered. When dressing for work take the conservative approach (Giggles & Wiggles Daycare Center, 2014).
We at Company X realize that every situation is unique. We feel that we employ responsible adults that make sound decisions. However we know that situations arise in which everyone isn’t thinking clearly, situations were beyond their control, or they simply weren’t clear on the rules or expectations. Management as well as all other employees are expected to observe these rules, and monitor/report infractions to Management and/or Human Resources.
Examples of standard situations are as follows:
• Out of dress code
• Excessive tardiness
• Failure to call in sick
• Failure to complete assigned tasks
If misconduct is reported Company X may be required to investigate. Investigations may be conducted by Management, Human Resources or an outside third party. It is expected that all company employees will assist with investigations upon request. Upon completion of the investigation in standard situations of misconduct the issue will be dealt with as follows.
• First offense: verbal warning
• Second offense: write up
• Third offense: suspension
• Fourth offense: can resort in termination
However please note that Gross Misconduct can result in immediate termination. Examples of Gross Misconduct are as follows:
• Habitual absenteeism
• Falsifying documents
• Insubordination showing disrespect such as cussing and threatening others
Each case will be reviewed on an individual basis and the actions taken will be a direct reflection of the severity of issues present. The previously listed examples are not to be considered as a comprehensive list but to be used as a guideline. Company X reserves the right to terminate employment at any time with or without cause, with or without any prior notice (Robins and Judge, 2011).
Training and Continuing Education:
Orientation- This will be your first experience with the training staff of Company X, in addition you will be assigned a mentor. The orientation process begins your first day of employment and takes place throughout your first 30 days of employment. You will be educated on all policies and procedures of Company X in addition you will meet with your mentor one on one on weekly basis, but can contact them with any questions you may have as needed. Training-Once your orientation is completed you are required to attend quarterly training sessions. These sessions conducted by Human Resources cover a variety of topics from state compliance to customer service improvements. These quarterly meeting are mandatory and you must set your schedule accordingly. Continuing Education-Company X takes compliance very seriously and as a result we take Continuing Education very seriously. ...