Good Boss In Bad Economy Essay

5852 words - 24 pages

Boss Good
in a Bad Economy
By RoBeRt I. Sutton
■ ■ ■ ■

How to Be a

130 Harvard Business Review


June 2009


Serge Bloch


hese are tough times for every boss I know. Fear and paranoia are running wild, not just in financial markets but in workplaces, too. A few weeks back a weary executive at a professional services firm told me how painful it had been to lay off 10% of his people and how he was struggling to comfort and inspire those who remained. When I asked a mutual friend, the CEO of a manufacturing firm, to “show some love” to this distressed executive, he jumped in to help – but admitted that he was wrestling with his own demons, having just ...view middle of the document...

One techhave long suspected: People who gain clues to their fate. nology sector CEO I’ve worked with for authority over others tend to become » You need to rethink your responyears felt compelled to inform his peomore self-centered and less mindful sibilities in terms of what your ple in writing that not only were no layof what others need, do, and say. That people may lack most in unsettling offs planned but the company would be would be bad enough, but the problem times: predictability, understandhiring a lot more people in the coming is compounded because a boss’s self-abing, control, and compassion. year. Yet, he said, “no matter how much I sorbed words and deeds are scrutinized » By making tough times less traushare about how safe we are, people still so closely by his or her followers. Commatic, you’ll equip your organizaask, When are the layoffs coming?” Even bined, these tendencies make for a toxic tion to thrive when conditions where jobs are demonstrably safe, lesser tandem that deserves closer study. improve – and earn the loyalty of but real disappointments occur: Salaries To appreciate the first half of the dyindividuals who will remain in your network for years to come. are cut, budgets are pared, projects are namic – that bosses tend to be oblivious back-burnered. to their followers’ perspectives – conAs a result, most bosses – like you, sider the “cookie experiment” reported perhaps – are operating in difficult by the psychologists Dacher Keltner, and sometimes unfamiliar territory. Deborah H. Gruenfeld, and Cameron Equipped with skills and approaches Anderson in 2003. In this study, teams honed over long years of business growth, they now find their of three students each were instructed to produce a short roles defined by an unexpected question: How should people policy paper. Two members of each team were randomly asbe managed when fear is in the air, confidence is slipping, and signed to write the paper. The third member evaluated it and it looks as if the road ahead will remain rough for many miles? determined how much the other two would be paid, in effect This isn’t the job most executives and managers signed on for, making them subordinates. About 30 minutes into the meetand not everyone will rise to the occasion. This article is deing, the experimenter brought in a plate of five cookies – a signed to help those who want to do so – first by clarifying why welcome break that was in fact the focus of the experiment. it’s so hard to be a good boss, and then by sharing the essence No one was expected to reach for the last cookie on the plate, of what the best bosses do during tough times. and no one did. Basic manners dictate such restraint. But what of the fourth cookie – the extra one that could be taken without negotiation or an awkward moment? It turns out that a little taste of power has a substantial effect. The “bosses” not only tended to take the fourth cookie but also displayed signs of “disinhibited” eating, chewing...

Other Essays Like Good Boss in Bad Economy

Conflicts Essay

1239 words - 5 pages truth. We all have personal conflict with individuals from time to time as well as those professional conflicts that sometimes never really get resolved or resolved the way we would like them to. Conflict has been going on for centuries and as long as planet Earth still exists conflicts will still be going on. In my work center of construction management the boss for the section literally doesn’t do anything but, sign a few papers that the five

Leadership Essay

3420 words - 14 pages , however, remember that the boss needs to know everything that is going on, the bad as well as the good. If there are problems in the unit, don’t let the boss be the last one to know. Most difficulties can be short-circuited and solved early-on––if the boss knows about them. Keep him or her informed. 9. If you see a problem, fix it. Don’t worry about who would have gotten the blame or who now gets the praise. Gen George C. Marshall, the Army


282 words - 2 pages clearly a type of problem that may occur to anyone at work. Imagine you dislike your boss's personality, that may cause you problems in the company. That's only one of the examples there are for this situation. In conclusion each human being have their own personality, their own way of thinking, and a different reaction to certain problems, we all have to respect and understand other people and try to get to know the good side of them and not only the bad one.

Business Communication

601 words - 3 pages communicate in all direction, it could be a boss asking you to resign, a doctor revealing death of a family member or a worker informing you that while he was on his way he lost your iphone. The art of delivery lies in 4 ways. * The calm and humble attitude of informer. * The clear message. * Privacy. * Receiver should understand completely. In business world a business communicator needs to follow goals for delivering bad news. As it

Gun Regulation Debate

881 words - 4 pages message. A facial expression can display whether the sender of the message is happy, angry, or shocked. For example, your boss calls you in his office to explain to you (with a smile on his face) that you are moving to a new department. This indicates to you that this was a good move, a promotional move. This brings joy to you because it gives you a sense of importance to your boss. Another example could be a two people walking down the street, the


1026 words - 5 pages story. In the beginning of the text the narrator is struggling with her body which is more or less out of control because of her pregnancy. She is working as an administrative assistant at the cardiac care unit. She and her boss Dr Soleander have had an affair. Unfortunately the narrator turned out to be pregnant. It is clear through the text that the narrator has problems with her perception of life and the following responsibility of her acts

Lisa Bennett

2777 words - 12 pages new boss, Deborah Linton, offered a cool reception. Linton made clear that she didn’t like Harvard MBAs and gave the impression that she had no time to help train and orient her new employee. Instead, Benton was shown around by Linton’s other report, associate product manager Ron Scoville, who struck her as condescending and also derisive of MBAs. During the first months at Houseworld, Benton developed a good relationship with others in the

Being the Boss Review

3313 words - 14 pages management. Through BEING THE BOSS, Linda and Kent have provided us with such a tool. Jason, the protagonist in BEING THE BOSS, embodies the paradoxes that a manager is faced with. Jason is an experienced manager thrown in to a new role where he is faced with daunting task of making Project Emerge a success.her existence in the company depends on the success of the Project Emerge. The book explains challenges of management by tracking some of the

Workplace Ethical Dilemma

933 words - 4 pages PAGE Workplace Ethical DilemmaWorkplace Ethical DilemmaPeople every day is face with workplace dilemma. Sometimes the dilemma can be so bad that you wouldn't want to get out of bed in the morning. Large part of stressful situation at work is pay-related, stress- related, or family related. A lot of mines came from family and stress on the job (Stevens, 2008).Working in the customer service arena getting the job done right, on time, and under

Emotional Labor

891 words - 4 pages and bad thing. Everyone knows how stressful work can be, whatever job it is, and when a customer is not as polite, the employee still has to continue being respectful even if they do not feel that way on the inside. The importance of emotional labor is that if the employee loses control of their emotions and suddenly gets upset at the customer, that is showing that the company does not have good service and the customer will most likely not come

Four Secretaries and Their Jobs

791 words - 4 pages and knows what her manger expects. She is confident that she is doing a good job. Sandy Dai often does not have as much work as Kate Chen does, because her boss schedules his own appointments and does a lot of the office paperwork himself. When he is out of town, she has time to study for the graduate entrance exam. However, she is not sure whether or not she is doing a good job. Her manager tells her what she is expected day by day. When

Related Papers

The Charateristics Of A Good Boss As Opposed To A Bad Boss

1093 words - 5 pages The Characteristics of a Good Boss as Opposed to a Bad Boss Stacy Giroux COM/155 February 13, 2014 Anne Cox The Characteristics of a Good Boss as Opposed to a Bad Boss In the property preservation field, having the characteristics of a good boss as opposed to a bad boss is very important to the success of the business. Property preservation is a tough field to be in for several reasons. First, the competition is high because, in

Engstrom Auto Mirror Plant Motivating In Good And Bad

3663 words - 15 pages ISM UNIVERSITY OF MANAGEMENT AND ECONOMICS UNDERGRADUATE STUDY PROGRAMME IN INTERNATIONAL BUSINESS AND COMMUNICATION ENGSTROM AUTO MIRROR PLANT MOTIVATING IN GOOD AND BAD ORGANISATIONAL BEHAVIOR COURSE CASE STUDY PAPER 2014 02 14 Contents Introduction 3 1. Situation analysis 3 2. Problem identification 4 3. Theoretical survey 6 3.1. Theoretical framework 6 3.2. Theoretical survey relevant to the situation 8

Domineering Leadership Style Essay

1127 words - 5 pages tips for working with a dominating boss. Here are a couple of them (Ayers, n.d.): 1. “”Understand Impatience: Since domineering bosses are also notoriously impatient you must understand this trait. However, if you feel you are right about something you must be persistent. 2. “Don’t Take it Personally”: Being a dominant person may be one of the traits that put your supervisor in the position they are in. They are not there to be friends

Good Bosses Essay

2050 words - 9 pages Good Bosses Versus Bad Bosses Paula Chipman COM/170 July 21, 2014 Dr. Adams Good Bosses Versus Bad Bosses The management style of a boss can definitely shape an individual’s day and/or career depending upon his/her techniques. In the society we live in offers a diverse and wide range of job opportunities, Most people need to work to survive in these hard