Assignment 301 Principles of communication in adult social care settings
Identify four different reason why people communicate
To solve problems
To pass information
To carry out our jobs effectively
To express our feelings
Explain how effective communication can affect relationships in an adult social care setting between
Colleagues and other professionals
Communication between colleagues and other professionals is essential as it will help minimise mistakes and also helps pass over clear and accurate information.Sharing the correct information throughout communication will help us build strong working relationships between colleagues, service users and other ...view middle of the document...
Describe three factors to consider when promoting effective communication.
Environment: The environment your in is essential when trying to promote effective communication ensure that there is not loads of noise and air and light and also temperature of the room are all okay so that you can establish effective communication
Describe three verbal and three non verbal communication methods and styles that a social care worker may use in an adult care setting.
Speaking using different tone and pitch of voice.
Explain why it is important to respond to an individual’s reactions during communication.
It is important to respond to an individuals reaction during communication so you can make out if the message was received or not and how it has been taken by the service user. If the service user does not respond it means that the message was not received or has lost interest during communication, it is also important to respond positively to the reaction of a service user to overcome difficult situations.
Explain how an individual’s background can influence their communication methods.
An individuals background can have a big influence on the way that they communicate towards an individual as in certain cultures children are not allowed to speak in-front of a certain adult.some people may have been brought up in challenging circumstances and also some woman are...