Hrm In 21st Century Essay

2805 words - 12 pages

Human Resource
Functions, Applications, Skill Development

Robert N. Lussier
Springfield College

John R. Hendon
University of Arkansas at Little Rock

Los Angeles | London | New Delhi
Singapore | Washington DC

Detailed Contents

About the Authors



Chapter 1 The New Human Resource Management Process 2
Why Study Human Resource Management?


HRM Past and Present 6
Past View of HRM 6
Present View of HRM 6

21st-century HRIi 8
HRM Challenges 8
The HRM Strategic View
Technology and Knowledge 10
Labor Demographics 11
...view middle of the document...






Chapter 3

The Legal Environment and Diversity Management 74


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The Legal Environment for HRM-Protecting Your
Organization 78


A User's Guide to Managing People-The OUCH Test 78
Objective 79
Uniform in Application 79
Consistent in Effect 79
HasJobRelatedness 80

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EEO, Affirmative Action, and Diversity—What's the Difference?
Affirmative Action 97
The Office of Federal Contract Compliance Programs 98
Diversity in the Workforce 98


Sexual Harassment-A Special Type of
Discrimination 101
Types of Sexual Harassment 101
What Constitutes Sexual Harassment? 103
Reducing Organizational Risk From
Sexual Harassment Lawsuits 104
Religious Discrimintion 106
Trends and Issues in HRM 106
Religious Discrimination 106
Is Managing Diversity the Path to Corporate
Sustainability? 107
Are Global Employees Subject to U.S. EEO Laws? 107
Help! My Small Organization Can't Comply With This Law! 108
Wrap-Up 108
Chapter Summary 109
Case 3.1 113
Case 3.2 114



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Major Employment Laws 81
The Equal Pay Act of 1963 82
TitleVIIoftheCivilRightsActofl964 82
The Age Discrimination in Employment Act of 1967 85
The Vietnam Era Veterans' Readjustment Assistance Act of 1974 86
The Pregnancy Discrimination Act of 1978 87
The Americans With Disabilities Act of 1990 as Amended in 2008 87
TheCivil Rights Act of 1991 90
The Uniformed Services Employment and Reemployment Rights Act of 1994 91
The Veterans' Benefits Improvement Act of 2004 91
Title II of the Genetic Information Nondiscrimination Act of 2008 91
The Lilly Ledbetter Fair Pay Act of 2009 92
Immigration Laws Relating to Employment and Equal Opportunity 92
Reminder—State and Local Laws May Be Different 93
The Equal Employment Opportunity Commission
What Does the EEOC Do? 93
Employee Rights Under the EEOC 95
Employer Prohibitions 95

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Chapter 4


Matching Employees With Jobs




Employee and Job Matching


Work Flow Analysis 124
Organizational Output 124
Tasks and Inputs 125
Job Analysis 126
Why Do We Need to Analyze Jobs? 126
Databases 127
Job Analysis Methods 127
Do We Really Have "Jobs" Anymore? 130
Task or Competency Based? 131
Outcomes: Job Description
and Job Specification 131
JoB Design/Redesign 132
Organizational Structure and Job Deign 132
Approaches to Job Design and Redesign 134
The Job Characteristics...

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