* Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not.
* It mirrors his needs, values, motivation, aspirations, conflicts and state of life.
• Consists of all human activities.
• Human behavior occurs anywhere and everywhere
* At home
* In school
* In the work setting
* In church
* In a social clubs
* In a professional organization
Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization.
* The principle and concepts that underlie behavior ...view middle of the document...
* We look not only into the personality of others but into our own personalities as well.
* To know the reason why we think, feel, act, speak and talk in certain ways.
* The study and application of knowledge about how people as individuals and as groups act and behave within the organization.
* It strives to identify ways in which people act more effectively.
* Provides a useful set of tools at many levels of analysis to help managers look at the behavior of individuals within the environment.
* It also aids them in their understanding of the complexities which affect the interpersonal relations of the people as they interact.
GOALS OF ORGANIZATIONAL BEHAVIOR
1. To describe – how people behave as they interact with one another.
2. To understand – why people behave in varied manners.
Ex. “Manager should be able to understand the reasons behind the actions of their employees”.
3. To predict – to predict the future employee behavior so that an appropriate course of action maybe employed.
4. To control – for the manager to develop human activity at work.
Note: if you are the Manager or Boss of a company, you are held responsible for performance results of the employees within the organization; they should be interested in every employee’s behavior, attitude, skill development, team effort and productivity.
2 main approaches to the study of human behavior
1. Philosophy – base on speculation and logic
2. Physiology – base on experimental observation
Methods use in studying human behavior
3. Case methods
It makes use of:
3. Interview schedule
5. Check list
6. Scales psychological test
4 forces or elements affecting Organizational Behavior
1. People – make up the internal social system in an organization; the system consists of individual and groups, large or small, with different values and orientation.
* Organizations exist to serve people; people do not exist to serve organizations.
2. Structure – defines the formal relationships and use of human resources in an organization.
* People have to be related in some structural way so that their tasks can be effectively coordinated.
3. Technology – technology has a tremendous influence on working relationships. It provides the resources with which people work and affect the tasks they perform.
* The great benefit of technology is that it allows workers to perform much better work.
4. Environment – All organization operates within an internal and external environment.
* Organization is a part of a bigger system that contains many other related components such as government, military, school, family and other organizations.
Basic concept of organizational system and human behavior
1. Individual differences – a person is a distinct individual; he is unique and different...