Human Resources Essay

2989 words - 12 pages

BSAD 535 – Managing Human Resources

Leading Change

Group Members

1

Moses Jimu

2

Elizabeth Makota

3

Simbarashe Mazorodze

4 5

Walter Busangavanye

Clements Muvami

Introduction
The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.”
John P. Kotter

What is Change?
What

is not happening that should be happening? is happening that should not be happening?
better? is happening that could happen

What

What

Change Defined
An alteration in people , structure or technology. To cause to be different or to undergo transformation.

a) b) ...view middle of the document...

In conclusion, Jack Welch once said:

“one big lesson that I have learned is that change has no constituency. People like the status quo. They like the way it was. When you start changing things the good old days

look better and better.” - Managing

Change in a changing world, page 20, by Professor Baidya

The Three Phases of planned Change

Three Phases of Planned Change (Lewin, 1951)
1. Unfreezing 2. Changing 3. Refreezing

Driving & Restraining Forces

Unfreezing

This is the first phase in implementing change. It consists of creating a strong enough desire for changing the old, unwanted culture or behaviours.

Unfreezing

If the “pain” of doing the same unwanted behaviours is not strong enough, there will be no desire felt within the organization to change.

Unfreezing

The change agents need to make a strongly felt reason to change. Some examples might be the threat of closure due to more efficient competitors, or better products that serve a need better.

Changing

This second phase is where the new culture, behaviours, way to do things is put in place. It is important that any infrastructure needed to support the new change be thought out and in place.

Changing

If this does not happen, the organization will resist the new change and will either fall back to the old way or even a hybrid of the old and new ways that may be worse for the organization.

Changing

This phase may require training in the new methods, new equipment, resources, etc… It is important that these be met.

Refreezing

The third phase in the three step approach of Lewin is the Refreezing phase. This is the phase where the new changes, behaviours, etc… are made to be the new daily norms of the organization.

Refreezing

I have this referred to as “standardize” in the quality assurance field and this is where you make the new behaviours part of the “standard’ method of operating..

Refreezing

Some effective methods of doing this are by linking rewards to the new behaviours. I have experienced companies that tie these types of things into regular reviews as well reinforcing it there as well.

Organisational Change

Organizational change can be one of the toughest tasks that leadership can face. People are resistant to change by nature unless the need to change is strong enough. At times, company management may have to create a situation (real or perceived by the workforce) to start the process.

Managing the planned change process

Introduction
 Change

occurs when a company makes a transition from its current state to some desired future state. Managing change is the process of planning and implementing change in organizations in such a way as to minimize employee resistance and cost to the organization while simultaneously maximizing the effectiveness of the change effort.

Steps in Planned Change
Once

managers and an organization commit to planned change, they need to create a...

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