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Idonthaveone Essay

2210 words - 9 pages

1. Jess’ manager role ………………………………………………………………………………………… Pg. 3
2. Team members: assertiveness, influencing and negotiating ………………………… Pg. 3
3. Conflict sources ……………………………………………………………………………………………. Pg. 5
4. Managing meetings and management and conduct of team meetings ……….. Pg. 6
5. Manage Jess time …………………………………………………………………………………………. Pg. 6
6. Jess’ stress ...view middle of the document...

The performance of these roles can be played at different times by the same manager and to different degrees depending on the level and the function of management.
Jess Green is in her first days so regarding the first role –interpersonal- she has to represent now the company and interact with peers and people outside the organization to gain favors and information. On the second roll –informational- she is responsible for collecting and processing all the information of her subordinates that is useful for the organization. On the third roll – decisional- she must meet the demands of the members.
2. With reference to specific team member, analyze how assertiveness, influencing and negotiating techniques could be used and show why the techniques proposed might be effective in this situation. At least two techniques for each area must be covered.

Analyzing the team members we can conclude the following characterizes for each person:

Low motivation and not doing more than required
Abrasive, rub people to the wrong way, inability to communicate, intimidating and not interested.
Ambition but poor qualified, inexperience, poor organization and critical attendance.
Resistant at technologies but happy where he is.
Well liked staff member and frustrated with no any full time opportunity.

For this group of team member I have chose the following techniques:
Influencing – Selective information: this technique consist keeping control of information and possibly using the “dirty tactic” of providing misinformation to reduce performance of other. This tactic is perfect for Carol, who has inability to communicate and for Elspeth, who is poor qualified, has inexperience and poor organization.
Influencing - Compromise: this tactic involves giving in on an issue that is unimportant to Jess so that he heighten chances of getting what you want later. This could be used for Richard, who has lived bad moments in the company and is frustrated for not having full time opportunity.

Respected member, bored due to he is retiring, not interested in any promotion, poor respect to Jess.
Traditional, not welcoming changes, good and dangerous relation with Jack.
Sense of humor, joking underestimating Jess position.

For this group of team member I have chose the following techniques:
Negative assertion: this can be used for the three members mentioned in the text. The technique is useful to keep Jess dignity when she is being criticized for a mistake that there is no doubt she has done. As being new in this role she will made lot of mistakes and they three tend to underestimate her. The better to do is to accept assertively the negative things herself. In the simpler manner she verbally copes with her errors as if they are exactly that, no more or no less. They are also humans and they will make...

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