Improving A Process Essay

973 words - 4 pages

Impoving a Process
Angela Niesen
Grantham University

Improving a Process
What is Missing
A major thing that is missing from Modern Office Supply’s process is proper training. Managers who came into the company fifteen years ago had training, but no one since then seems to have gotten the proper training to evaluate their employees. Also it seems follow through is missing. The first bullet, in the scenario, explains that sixty percent of employees were evaluated and are current, but the rest have not been kept up with. I believe that the proper training will help managers be more confident in evaluations, thus creating more follow through. Also it will help managers create more ...view middle of the document...

Another factor that can cause vulnerability is that there is too mush personal input in an evaluation. The book reads, “EEO laws require organizations to have bias-free HRM practices” (DeCenzo, Robbins & Verhulst, 2013, p.248). This means that if the evaluator puts in a discussion they had with another employee, good or bad, it could cause for problems. Also, if an evaluator puts in their opinion, it could cause the employee to file for discrimination against their rights.
Hourly Employees
First the organization does not seem to do initial evaluations. An article by Cornell University states that an effective performance management process, “Addresses the relationship of employees to the institution, from the time they are recruited, through their growth and development, to the time they depart” ("Performance management process," 2009). This would help reduce any distortions for future appraisals of employees, because the employee knows what they must do, from start to finish. This would allow the manager to express what is expected, and allows them to know that the employee has acknowledged, and understands what is expected. Another thing that needs to be changed is that vague, or no comments are being made. An article written about the Air force EPR reads,” It is important that performance reports “come alive” to the reader and contain meaningful information about the ratee’s technical and managerial skills. Critical facts, specific achievements, and performance-based potential must be easily identified by the reader” ("Writing effective performance," 2009).
Another major problem with the hourly employees is that the rating system is not focused enough. When a person received a 3, they may think they do not need to improve, because we are taught that average is good enough. Without comments, the employee will never improve, because they believe they are doing what they need to do. In the Air force they...

Other Essays Like Improving a Process

Strategic Planning And Strategic Objectives Essay

479 words - 2 pages An ongoing improvement plan can increase the quality of a product or service an organization produces. To develop a successful improvement plan, an organization must have a well-designed strategic plan that is in agreement with the mission and visions of the organization. This paper will discuss how quality is linked to 3M's strategic plan objectives, analyze the process improvement plan that the organization currently uses and give examples of

Information Systems Essay

851 words - 4 pages stock raw materials into inventory or it may define the entire manufacturing process for building finish goods. The business process is the heart of any operations as it defines how to conduct business on a daily basis. The role of information systems is to affect these processes by improving their efficiency. The scope of this paper is to describe a business process within my current place of employment. This paper will also describe

Laudon Ch5

3522 words - 15 pages in the Internet Age 139 • Property Rights: Intellectual Property 145 • Accountability, Liability, and Control 148 "System Quality: Data Quality and System Errors 149 • Quality of Life: Equity, Access, and Boundaries 149 •Interactive Session: Organizations The Internet: Friend or Foe to Children? 151 4.4 Hands-on MIS 157 Developing a Web Site Privacy Policy: Dirt Bikes USA 157 • Improving Operational Excellence: Creating a Simple Web Site Using

Strategic Change Management

637 words - 3 pages with communism style because they do not realize the benefits. Moreover, how it can improve their life style. The CCM must have more strong and positive reason to impress the Macedonians that can let them to participate in Change Management process. The interest has to improve with Macedonians that will increase the participant in change management. Change Stage The CCM need to have objectives that improving the life style, behaviors

Mental Images Concepts and Shcemas

1287 words - 6 pages words and pictures.   A different method used in improving our memory, known as Concept formation will now be explored.   A concept is a very different process used when improving memory. Concept Formation which is the process of making a mental representation of a group of objects or events that share similar properties, is a technique that occurs naturally that most people do not even realise they are doing. For example ‘Food’ is a

Busines Essay

973 words - 4 pages keep the customers happy and also perform quality service [pic] [pic]Improving quality packaging: Manufacturers produce packaging for a wide range of industries to preserve the quality of products during the shipping and storing process. However, in many cases packaging have evolved to also appeal to the eye of the customer shopping in your business. Therefore if the quality of packaging is bad in your business the customer will not be

Process Improvement Paper

2551 words - 11 pages loading dock to minimize travel time. All these factors have shortened the cycle time for the completion of purchase order work assignment thus improving productivity significantly. In this instance, because of the type of seasonal merchandise being processed, case pick productivity has increased from an average of 35 cartons per hour to 65 cartons per hour; a 53% increase. Additional changes to the Picking Process when implemented will only


1248 words - 5 pages approach, most banks have started lean initiatives to improve the performance of operations. It is yet unclear to which extent other Lean concepts and tools are used business-wide to assess the performance of operations and to empower employees in improving them. The Value Stream Map, for example, is a very strong tool to map the end-to-end processes and tie them to different metrics like cycle time (time per task), lead time (process time; e.g

Learning Curve Theory

723 words - 3 pages evaluating which process works better and leads the company to higher profit. Conclusion The goal of the company is to earn higher levels of market share and profit. This can be done by taking an in depth look at processes and improving upon them. After reviewing the on time delivery rate of one of the suppliers, the recommendation to switch to a Chinese supplier has been made. Preparing for the cultural differences will be a key element in

Rocnation Change

1211 words - 5 pages and customer awareness of quality are a factor to determine what is important in service and manufacturing processes. Cost is subject to countless changes because of investment alterations and stock changes. RocNation organization can resolve improving resistance changes in the organizations business progression through discovering and revising the content of projects. This allows diverse perception to form infrastructure and the change

Quality Improvement

2160 words - 9 pages decisions is just one way to reach a goal of quality. Quality will not happen in an organization without the inclusion of the employees. Conclusion Improving quality in any process within any organization is done according to the need for continued quality control in the organization. Each improvement is a process and each process follows a flow chart according to the old process system and the need for a new and improved system. Quality

Related Papers

Patient Intake Process Essay

599 words - 3 pages can result in medical mistakes, duplicating test and treatments, misdiagnoses, and having a horrible experience at an office visit (National Partnership for Women & Families, 2010). In the patient intake process, implementing in a health information technology plan can ensure the best quality care, decreasing care discrepancies, improving communication, providing safety and quality throughout care transition, preventing fraud and abuse

Kazoo Game Essay

1145 words - 5 pages opportunity to expand and become more competitive in the market. A large part of ensuring that the process is effective is through improving the overall organization of ACME. In parallel with training for the transition to the new fulfillment process, employees should not only be trained for their specific job, but also for all steps so they have a better understanding of their part in the overall process. When employees understand how their

Six Sigma Essay 2

1708 words - 7 pages • Simplification and Standardization • Flow • Customer pull Six Sigma • Variation reduction • Scrap / Rework elimination • Process optimization • Process control Projects improving process stability, accuracy and precision Projects improving process speed Together they are a powerful union Slide 5 What is Six Sigma? • Not an initiative but a core value • A long term program of training, development, projects to improve the customer end to end

Cmm Process Improvement Model For Software Development

775 words - 4 pages characterized by improving on earlier processes by use of metrics and quantitative measures. The defined maturity level at stage three is quantifiably measured to identify improvements to be made. 5. Optimizing: The process at this level maturity level identifies common causes to variations of the process and provides improvements as a result. The differences between levels two and three is that processes become understood and characterized. Level three