TOUROU UNIVERSITY INTERNATIONAL
MARLON D. RICHARDSON
MODULE 1 CASE ASSIGNMENT
“INFORMATION AND KNOWLEDGE MANAGEMENT”
DR. KEITH PRATT
“Information and Knowledge management”
“The preservation of the means of knowledge among the lowest ranks is of more importance to the public than all the property of the rich men in the country” (Lewis, 1995-2004). “A little knowledge that acts is worth infinitely more than much knowledge that is idle” (Lewis, 1995-2004). Organizational learning, organizational knowledge and knowledge management are the key contributing factors that affect the continuity within organizations. All three are equally important and each ...view middle of the document...
Proactive learning commonly referred to as generative learning occurs when an organization has had time to examine their operating procedures and then come up with new ways in which to correct errors. It is not reactive, but usually the result of historical knowledge.
Organizational knowledge is knowledge that results from historical data. It also consists of using current knowledge to assist you in creating new knowledge.
An organization possesses three kinds of knowledge:
tacit knowledge embedded in the expertise and experience
of individuals or groups; explicit or rule based
knowledge codified in organizational rules, routines
and procedures; and cultural knowledge expressed in the
assumptions, beliefs, and norms used by members to
assign value and significance to new information or
knowledge. (Choo, 1999).
All three types of knowledge are important in the process of creating new knowledge and improving the operations of an organization. The key point to organization knowledge is fostering an environment where information and knowledge is shared and placed in continuity books for future use.
How organizational learning and organizational knowledge relate
Organizational learning and organizational knowledge are dependent upon each other. Just like food is essential to the body, organizational learning is absolutely necessary in order to establish organizational knowledge. Good organizations like anything else are the result of learned experience over a period of time. Organizational learning fosters the atmosphere necessary to create experts and improve operations within an organization while organizational knowledge is what stems from organizational learning. Organizational knowledge also helps an organization to pass on its expertise to new members of the organization and thus allowing them to operate in a highly productive manner.
How Knowledge management affects Organizational learning and organization knowledge
Knowledge management affects both organizational learning and organizational knowledge in...