Communicating across Cultures
CHAPTER DISCUSSION QUESTIONS
1. How does culture affect the process of attribution in communication?
Cultural differences induce additional noise into the communication process. A sender’s message contains the meaning intended by the encoder. When the message reaches the receiver, it undergoes a transformation which is influenced by the receiver’s culture.
2. What is stereotyping? Give some examples. How might people stereotype you? How does a sociotype differ from a stereotype?
Stereotyping occurs when a person assumes that every member of a society or subculture has the characteristics or traits. Students might be ...view middle of the document...
Improper non-verbal communication can add a significant level of noise to the communication process. The listener may attribute meaning to the noise that might damage the business relationship.
5. Explain the differences between monochronic and polychronic time systems. Use some examples to illustrate their differences and the role of time in intercultural communication.
Monochronic time systems have a linear system of time with a past, present and future. People in monochronic systems generally concentrate on one thing at a time. Polychronic time systems are a non-linear system of time where people tolerate the simultaneous occurrence of many events.
6. Explain the differences between high and low-context cultures, giving some examples. What are the differential effects on the communication process?
In high-context cultures, the context in which the communication takes place is vital to the communication of the message—the message is implicit. In low-context cultures, the context in which the communication takes place is secondary to the communication—the message is explicit.
7. Discuss the role of information systems in a company, how and why it varies from country to country and the effects of these variations.
Communication in organizations varies according to where and how information originates and the channels and speed at which information flows internally and externally. One example of how cultures vary is on the importance of the source of information. Some cultures prefer important information to originate only from the top of the hierarchy.
ELIZABETH VISITS GPC’S FRENCH SUBSIDIARY
1. What can Elizabeth Moreno do to establish a...