It In Management Essay

5620 words - 23 pages


STUDENT 1D: 07066996
Brief outline for this coursework

Nicholas Carr's article "IT doesn't matter" (2003) still continues to be controversial even though it was published five years ago.

Even now, it is still hard to find people who either agree or disagree with his views in their entirety. Most of his critics concur

with him to the extent that IT has become ubiquitous but think his article was faulty since it emphasised the possession of IT

rather than its utilisation and management.

This paper begins by reviewing Carr's article and summarising it. It goes on to examine the strengths and weakness of the article ...view middle of the document...

He arrived at this conclusion by

looking at industry statistics and by comparing IT-intensive organisations to those that were not. He realised that the

organisations that had large IT investments in previous years did not increase in productivity in any measurable way over those

that did not.

But technology is not something that always has an immediate effect or works right away thereby improving productivity in a

fantastic way (Dans, 2003). Recent documented experiences with IT investments have shown that they can be hard to

implement, may require big changes in training, mentality and even complete redesign of processes in order to generate profits.

Strengths of Carr's arguments

Carr's definition of IT focuses mainly on the technology component for which the three technology laws apply (Metcalf's law,

Moore's law and Gilder's law). Carr's arguments on the development of proprietary systems by organisations no longer being

advantageous also holds true to the extent that unless it is a core competence of the organisation, it may be better to buy IT as

an off the shelf solution. Grant (2003) supports Carr's position in this regard by pointing out that an organisation that develops a

proprietary technology to create differentiation and barriers to entry for competitors may not realise any long-term advantage

due to the increasing ubiquity of IT.

The emergence of IT use in organisations was in the areas of production efficiencies, rapid information exchange and

meaningful staff reductions. Smith, (2004), points out that IT used in this way provided a competitive advantage for the early

adopters but this is no longer the case as the use of IT in this manner has become the norm in most organisations. Figure 1

shows the change in the level of competitive advantage enjoyed by early adopters over a period of time. Early adopters have

already reaped the majority of the advantages offered by IT as shown in Figure 2

Figure 1: Poisson distribution for competitive advantage (Kimber, 2005)

Figure 2: S-curve of ubiquity vs. Z-curve of advantage (Carr, 2004)
Basic transaction processing has crossed the second knee in the S curve and is a mature technology around the world. Powerful

computing and communications technologies are accessible to most organisations and skilled personnel required for

implementation and maintenance are also available (Smith, 2004). Therefore the use of IT in back office applications such as

transaction processing may have lost its power in providing any type of advantage.

The growth in outsourcing of IT supports Carr's view of it being a commodity. Any operation/function that is outsourced is one

not considered strategic by an organisation (Bannister and Remenyi, 2005). The power of most PCs today is more than enough

to meet existing organisational needs. The same holds true for software with organisations becoming increasingly...

Other Essays Like It in Management

Strategic Human Resource Management Essay

545 words - 3 pages White-Collar Worker? Advantages & Disadvantages of Matrix Organizational Structures in Business Organizations Advantages and Disadvantages of Diversity in Workplace The taxonomy of management theories represents classifications of detailed descriptions of management approaches, philosophies and practices used across a wide range of industries. Each individual theory outlines specific approaches to issues related to workforce management

Management Accounting Essay

657 words - 3 pages externally and internally. Due to factors such as technological advancements, they spend little time on “working figures” and rather spend more time to explain and translate the meaning of “figures” to the people who need them. They take active part in strategic decision within the top hierarchy of the organization. Anastas (1997), states that, it was depicted information to technology is pushing management accountings and financial

Project Management Current Era

553 words - 3 pages The article talks about the importance of project management in the current era. Project management has become one of the most critical processes of any project and it is due to this fact that project management is the core process that connects all other project activities and processes together. Project management has a role to play in every sector of the economy, let it be the industries, public sector, social services, pharmaceutical, in

Air Malaysia

1773 words - 8 pages better service to their existing consumers such as more luxurious flights (through the use of new and much more reliable aircrafts). Managers using and/or implementing the strategy of product development can rely on their extensive knowledge of their target market gathered through the monitoring of their targeted market and through the use of matrixes employed in the strategy formulation phase. - Strategic Management is ambiguous and is complex. It

Change Management

1303 words - 6 pages , corrective action and recognition) These phases result in the following approach as shown below in Figure 1. Figure 1 - Change Management Process (the Change Management Toolkit and Change Management Pilot show you how to apply the process)) It is important to note what change management is and what change management is not, as defined by the majority of research participants. Change management is not a stand-alone process for

Delivery Manager Responsibilities

620 words - 3 pages not included in the project. Expectation Management - Involves making compromises with different groups or organizations in order to meet or exceed stakeholder needs and expectations. It will be up to the delivery director to determine when to make these judgments Infrastructure Management - Implements all the necessary components for people, process, technology, and knowledge. This includes areas such as the Desktop Support, Help Desk

Bba Hons 4 Yare Program

788 words - 4 pages GENERAL COURSES S.NO 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. C. CODE GEN103 GEN104 GEN110 GEN113 GEN111 GEN107 GeN108 MGT201 ITM201 GEN202 GEN301 GEN302 COURSE TITLE Arabic-I Arabic-II Islamic Perspective of Business Islamic Law of Business Transactions Pakistan Studies Functional English-I Functional English-II Oral Communication & presentation IT in Business Human Behaviour Introduction to Sociology Business, Society & Ethics Sub Total Cr 36

The Effects of Quality Management on Domestic and Global Competition

994 words - 4 pages promoting a cogitated and highly functional level approach to their management. This approach forces the companies in transforming their business operations according to the requirements of the industry and its customers. With the help of TQM, American Airlines has attained a substantial position in the country and its image is highly influenced by this quality oriented approach of it (Harvey, 2008). This approach has facilitated it in transforming

Operation Research

1303 words - 6 pages ’ Two-Bin System - Two containers of inventory; reorder when the first is empty • Universal Bar Code - Bar code printed on a label that has information about the item to which it is attached • 0 11-12 Inventory Management Key Inventory Terms 214800 232087768 Lead time: time interval between ordering and receiving the order • Holding (carrying) costs: cost to carry an item in inventory for a length of time, usually a year • Ordering

Rdh Paper

1339 words - 6 pages environment with good pay cheque. In early 200’s , there was economic revolution in China which demanded that organizations should become profitable, yet the Roaring Dragon’s Chinese management showed very little concerns for generating profit and did not take any necessary steps. Due to the economic changes and stiff competition from new hotels, things became difficult for RDH. It caused heavy losses to RDH and it was increasingly

Project Management

2260 words - 10 pages a landmark in the domain of project management discipline that the Project Management Institute (PMI) was established and formed as the leading professional association in 1969 (Aaron, A & Dov, D 2007, pp.93-99). Currently, it has developed as a not-for-profit professional organization for the sake of expanding the project management and serving the project management professionals worldwide (PMI, 2011). A variety of services provided by PMI

Related Papers

The Function Of General Management Differs From The Other Organisational Functions In That It Is The Function That Integrates All The Others

1641 words - 7 pages business will communicate directly. This is where the role of the general manager may come in. One of the key functions of general management is to bridge the communication gap between different areas of the business. Departmental heads may communicate with other departmental heads via their general managers. Some firms will encourage this form of communication, while others may discourage it - this would be largely dependant of the management

Netw420 Cisco Network Management System Essay

661 words - 3 pages handler, and Performance data collector and graphed. Configuration Management Configuration management monitors network and system configuration information so that the effects on network operation of various versions of hardware and software elements can be tracked and managed. With the increase in network devices, it is critical to be able to accurately identify the location of a network device. A detailed description meaningful to those

Ug Scientific Management Essay Coherent Structure Model

663 words - 3 pages principles of the scientific management and how it met the needs of its historical background and what are the effects of the scientific management in the 21st century in spite of all the criticisms which were argued that scientific management is no longer relevant to the modern organizational lives. Tutor comments: A clear Introduction with an outline of the essay. The definition could be clearer for scientific management, but a mark of 7

Scope Of Management Essay

1729 words - 7 pages , to organise, to command, to co-ordinate and to control". In the words of Koontz and O'Donnel - "Management is defined as the creation and maintenance of an internal environment in an enterprise where individuals working together in groups can perform efficiently and effectively towards the attainment of group goals". From the definitions quoted above, it is clear the "management" is a technique of extracting work from others in an integrated