This website uses cookies to ensure you have the best experience. Learn more

It Technical Support Assignment 2 P1 P2 P3 M1 M2

4377 words - 18 pages


In the last two centuries, the computers have been involved in almost everyone’s job. These machines have taken over more than half of the work in the world. It was known from the beginning that when using a computer in all the varieties of work, the users will encounter many problems, therefore a new role was born, the role of a technician.

The role of the IT technician is to support the user through their work, making the users problems theirs. Those, the technicians, solving the problems is for and advising the users is their biggest task. To do this, the IT technicians need certain tools to configure and monitor the computer systems.
There are two ...view middle of the document...

Now when these files are removed, they leave out small gaps on the storage.
Disk defragmenter is the software that rearrange the files and software in the storage or memory. It puts these pieces back together to make more space for other software. After the process the computer will make the OS and programs load more quickly.

Monitoring tools

Monitoring tools are tools that are used to control or gain information about the system performance or components. The researcher put together few of them:

System Information

This is a tool in windows that can be used to gain information about the system. This tool can be used by the MCBS IT Technician to get these information about another employee’s computer.
The version of Windows
OEM System Information (manufacturer, model, and type)
The type of central processing unit (CPU)
The amount of memory and system resources
BIOS version
Time zone
User name in the format DOMAINNAME\USERNAME (only present if the computer is configured to log into a domain)
Boot device (if multiple devices are present on the computer)
The path to the Page file
Hardware Resources category”

Posted by AnandK@TWC on February 25, 2014

Task Manager

The task manager is a tool that is mostly used to manage your computer and what is running on it. With this tool you can end tasks or manage the startup tasks, you can disable the ones that slows tour system and you can enable the ones that you want to start processing from startup. You can also view the applications that take up the performance of the CPU (in percent or by graphically). The figure 1 shows you a task manager window

The other tabs on Figure 1 are performance for the CPU performance, App history for application opened and their time, startup for the applications at the windows startup.

A Multimeter is a hardware tool that is used to test the power supply. It is normally used by the technicians rather than users. Multimeter is used to check the voltage, current, and resistance of an electrical appliance, for a computer.

If there is a computer in the organization that has a problem with most of the time the power supply then the IT technician will have to use this hardware tool run a test on the components of the computer.

The IT technician uses the tools to solve the problems of his clients. Whether the IT technician within an organization or from another company and he is a total stranger to the client, the techniques he will use to solve the problems are almost always the same. Here are some of them.

Monitoring a computer means having control or having full access to a computer via a network or a network. Monitoring is a technique normally used by IT technicians when they are far from their clients, but this does not...

Other Essays Like IT Technical Support Assignment 2 P1 P2 P3 M1 M2

Health and Social Care Essay

846 words - 4 pages Qualification (Course code) | F12122BTEC Diploma Health Studies / Health & Social Care | Unit Number and Title | Unit 6: Personal and Professional Development | Assignment Number & Title | Assignment 1 | Issue date | Week commencing 22/2/16 | Submission date | Week commencing 7/3/16 | Assessor | Debbie Hilton | IQA | Alyson Blud | Grading Criteria:(P1): Explain key influences on the personal learning processes of individuals

Business Unit 4 Essay

1012 words - 5 pages nature of communication in business and the various types of information used by a business. You must also explain where this information can come from and how it should be used. [P1] Task 2 The business has recorded a large financial loss during the last trading year. You have been asked to advise the board of directors on how to give this news to: • A meeting of shareholders. • A financial institution, such as a bank, that might

Software Development Methodology

866 words - 4 pages                         4                     P3                    4.0                         1                     P4                    5.0                         4 SJF (non-preemptive) P1 | P3 | P2 | P4 |   0                                  7                               8                         12                                     16 Average waiting time = [0 +(8-2)+(7-4) +(12-5)] /4 =4  Example of Preemptive SJF Proces

Unit 14 Brief

3868 words - 16 pages to meet local needs and resources. Criteria covered Assignment title Scenario Assessment method P1, P2, M1 Physiological disorders, their nature, signs and symptoms Individual research resulting in a detailed leaflet, written report or oral presentation (with witness statement and notes). P3, M1 Diagnosis – how is it carried out? You work on behalf of agencies that support the families and carers of individuals with particular

Business Accounting Spec

3910 words - 16 pages either write their own assignments or adapt any Edexcel assignments to meet local needs and resources. Criteria covered Assignment title Scenario Assessment method P1, P2, P3, M1, D1 Cash Flow. Case study on a new business. Financial information either provided/or to be collected. Controlled assignment in class. Individual assignment covering costs and expenses, completing a cash flow, then something happens to cause cash

Unit 9 Complete Booklet

4423 words - 18 pages have opportunities to provide evidence against the following criteria: Criteria Ref. | To achieve the criteria the evidence must show that the learner is able to: | Task No. | P1 | describe the promotional mix used by two selected organisations for a selectedproduct/service | 1 | P2 | explain the role of promotion within the marketing mix for a selected product/service | 2 | P3 | explain the role of advertising agencies and the media in

Performing Art

1996 words - 8 pages . | | | | |You will be assessed for Task Two using Grading Criteria 1: vocal exercises, 2: vocal skills, 4: movement skills and 6: develop a character. | |To achieve a Pass you must | |Use vocal skills in a way that is appropriate to the role with some technical control (P2

Public Services

3521 words - 15 pages : | P1 describe a fitness assessment for each of the major components of fitness | M1 explain the results of the fitness assessment and measure against relevant public service entrance test | D1 evaluate results of the fitness assessment, analyse strengths and recommend improvements | P2 describe the structure and function of the muscular-skeletal,cardiovascular and respiratory systems | | | P3 undertake a fitness activity,record and


592 words - 3 pages user, it will not be available for that user anymore For P2 (24x7 Monthly Browsing) monthly charge is BDT 850 (excluding VAT). To subscribe to Package 2 (P2), type P2 and SMS to 5000” Package 3 (P3) is for postpaid subscribers. Subscribers can enjoy the service from 12:00AM-8:00AM and monthly charge is BDT 300 (excluding VAT). From 8:01AM-11:59PM, subscriber can enjoy pay-as-you-go offer like P1. To subscribe to Package 3 (P3), type P3 and SMS

Supply Chain

1147 words - 5 pages maximized? Stochastic Formulation Problem P3 Max P  P x1  P2 x2  P3 x3 1 Subject to (2.1) x1  x2  120 (2.2) (2.3) (2.4) x3  48 10 x1  15 x2  20 x3  2000 All x’s are non-negative P1~U[440, 360], P2~[560, 480], and P3~[720, 600] How to solve Problem P3? Using excel file? 2. 2. Minimizing the Excepted Cost Translating into Deterministic Programming Model Problem P4 Max P  E[ P ] x1  E[ P2 ] x2  E[ P3 ] x3 1 Subject to (2.5) x1

Supply Chain Management

2641 words - 11 pages New Zealand Island P5 P5 P5 P5 P5 P5 P2 P2 P3,P4 P3,P4 P2 P2 P4 P4 P2 P2 P4 P4 P2 P2 D1 D1 S1 S1 S1 S1 S1 S1 D1 D1 D1 D1 S1 S1 M1 M1 S2 S2 D2 D2 SR3 SR3 DR3 DR3 DR3 DR3 Analysis & Application of SCOR model: Supermarkets in New Zealand are the major customers to PharmaCo, they receive about 200 orders per year, and all stock must have minimum of 4

Related Papers

Unit 4 Assignment 1 P1 M1 D

1370 words - 6 pages Leah Dade Unit 4- Business Communications assignment (P1 M1 D1) Business information is used to pass on important information to people inside or outside the company. Marks and Spencer’s have used business information a lot in their company within the 130 years of existents. In M&S verbal information is used, which is where two or more people communicate face to face in either a formal or in-formal manure. Verbal Communication Verbal

Types Of Abuse Essay

2476 words - 10 pages of abuse of adults, | | using examples. | with reference to legal frameworks, regulations, working strategies and procedures. | You will have plenty of opportunities to get feedback on the quality of your work and whether it meets the grading criteria, but it is really important that you stick to the given deadlines otherwise it makes giving feedback difficult! TASK 1:Working on P1, P2, P3, M1, D1TASK 2:Working on P4 and M2 TASK

Hgchgfjhfjhgf Essay

1362 words - 6 pages evidence must show that the learner is able to: | |Task no. | |Evidence | |P1 |Describe the type of business, purpose and ownership of two contrasting businesses | |1 | | | |P2 |Describe the different stakeholders who influence the purpose of two contrasting businesses | |2

Cambridge Tec Essay

4929 words - 20 pages development needs | 12 | Assessment Criteria P1, M1 | 13 | Assessment Criteria P2, P3, P4, D1 | 14 | Assessment Criteria P5, P6, M2, D2 | 15 | Assessment Criteria P7, P8, M3 | 16 | LO1 Understand the personal attributes valued by emp loyers | | 1.1 Personal Attributes | 18 | 1.2 Personal Attributes: Qualities | 19 | 1.3 Personal Attributes: Problem Solving | 20 | 1.4 Personal Attributes: Team | 21 | 1.5 Good worki ng practices | 22