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Job Satisfaction Essay

736 words - 3 pages

MHAR 1033

Name : Nur ‘Atiqah Binti Jamaludin
Matrix No : MHA152028
Date : 27 October 2015
Journal : Pelit, E., Öztürk, Y., & Arslantürk, Y. (2011). The Effects of Employee
Empowerment on Employee Job Satisfaction. International Journal of
Contemporary Hospitality Management, Vol. 23. No. 6, 2011: Pages 784-802.

1. Summarize the research objectives, methodology, findings and conclusion of your chosen journal.

The objective of this research is to determine the impact of employee empowerment on job satisfaction whereby by considering two ...view middle of the document...

This is also agreed by other scholar parallel with the logic behind employee empowerment is to increase the employee's job accountability, to build employee morale and to develop the quality of your employee's work life. Employee who were empowered usually feels vested in an organization, he will be more productive, reliable and more confident.

The researcher also found that employee who were being empowered will have the advantage of providing displeased customers with various alternatives by utilizing their creativity and personal skills in quick decision making to act in response to the customer as fast as possible. Empowerment meant a real supports and encouragement to give the autonomy to get a job done and the authority to attain organizational goals and it is the process of achieving continuous improvement in an organization’s performance by developing and extending the competent influence of individuals and teams over the areas and functions that have an effect on their performance and that of the total organization.

Furthermore, the researcher suggest that from this finding, the hotel manager should value the empowerment implementations direct to an increase in employee job satisfaction and they should also impose such implementations for the benefits of their businesses. According to a scholar, participation of employees causes greater job...

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