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Kudler Fine Foods Essay

753 words - 4 pages

Running head: Kudler Fine Foods Frequent Shopper Program

Kudler Fine Foods Frequent Shopper Program

University of Phoenix

Abstract

Kudler Fine Foods is developing a new Frequent Shopper Program. This program will track customer purchases through the Frequent Shopper Program to award loyalty points for redemption. This paper will discuss the potential legal, ethical, and information security concerns related to this program.

Kudler Fine Foods Frequent Shopper Program

Introduction
Kudler Fine Foods is interested in developing a system that will allow them to track all purchasing behavior at the individual customer level. This ...view middle of the document...

Some of the E-commerce concerns are:

• Must be clear and concise personal data collections policies.

• There must be fair information practices to assure the customer on how the information will be used.

• Customers that are interested in the program must be informed that information about themselves and their purchasing patterns will be collected and stored electronically.

• Must ensure that all promotion and advertising follow all guidelines and regulations.

The legal considerations above must be included in the development plan of the Frequent Shopper Program.

Ethical Considerations of Frequent Shopper Program
Ethical Considerations must be implemented when developing a Frequent Shopper Program. Responsibility, Accountability, and Liability are the main features of ethics. Privacy is the number one concern. Just because the information is available should it be used? Some of the important ethical considerations are as follow:
• Customer Privacy is the most important consideration.

• Security of the information- the protection of the sensitive and personal data must be considered.

• Privacy protection of electronic transmission of data.

• All information provided on websites of the organization should have Privacy policy available and information should be accurate and reliable.

The Ethical considerations above must be included in the development plan of the Frequent Shopper Program.

Security Considerations of Frequent Shopper Program
One of the most important considerations that need to be addressed in the...

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