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Leadership And Being Effective Essay

796 words - 4 pages

Lisa Benton Case Summary
In my opinion, the Lisa Benton case study is really not that important (sorry). The major point is boss-subordinate relationships and, by extensions, interpersonal relationships period. Regardless, the story is kind of interesting (and not because it was the only case study in which major characters were more than likely getting it on). The summary is as follows: while Lisa Benton she attended Harvard Business School, worked as the first female manager for Right-Away stores, a company where she won accolades for her “roll-up-your sleeves” approach and charmed the president, Scott Kingston, so much that he offered her a full-time job at Right-Away stores ...view middle of the document...

The point of the whole case is, ultimately, the personalities. Linton, BeLnton’s boss, obviously has an inferiority complex. She never understands Benton and is definitely inexperienced in managing people. She seems overwhelmed, overworked, and may or may not (I’m voted definitely) is doing the hanky-panky with Scoville. Scoville, Benton’s coworker, is even less of a people person. He’s difficult to work with and, unlike Linton, has what could best be called a superiority complex. His ego, frustration with not being promoted, and bizarre misfit status at the company comes together to annoy (and confuse) the heck out of Benton. Finally, Benton herself seems to have a clip on her shoulder. She has higher expectations for the job than she should have had and clearly has trouble asserting herself. She never conveys her potential and is overtly defensive. Finally, she also seems like she’s trying too hard to please people and be liked by them.
In the end (though not in the case study), Scoville and Linton ended up leaving and Benton got the position of Product Manager a full 9 months earlier than is usual. She had the potential, then. So? It would have been best if she had managed upward, assuming responsibility for her own career and development. She should probably have handled Linton differently, understand what she wanted, what pressures existed, and what the stakes were. Ultimately, a...

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