This website uses cookies to ensure you have the best experience. Learn more

Lean Six Sigma Essay

3519 words - 15 pages


This paper is written for the purposes of testing and exploration of Total Quality Management practices in the Euro area, with the special emphasis on the region of South Eastern Europe. The companies chosen in the report are coming from the various industries, whereas 3 of them are from retailing area, 3 from manufacturing industry and 4 from the servicing industry. Given that the seven of them can be described as multinational companies, it is expected to have results that will support differences in TQM adoption, regarding the transfer of practices and obstacles observed, when compared with the different regions in the world, especially with the early adopters, such as ...view middle of the document...

However, it is of high importance to state that the any adoption of TQM practice is by no means possible to be done in the quick manner, it “does require fundamental shift in thinking and production techniques, as well as culture change on all levels” (Crainer and Dearlove, p. 323).
The origins of the term, as more or less is acknowledged in the work of (), can be traced to the end of the Second World War, in Japan, a country that has suffered from nuclear strike and have started to embrace the influence from the United States of America, where the concept was developed at first. As time evolved, Japanese practices, heavily influenced by the proposals and works of TQM gurus, such as Deming (1986) and Juran, stated in Banks (1999), became highly successful, expanding and combining the development of the other practices and concepts as well, such as Just in Time (JIT) systems, RM (Relationship Marketing) and CM (Cost Management), achieving remarkable results. It can be freely stated, as seen in the works of (Babbar, 1995) and Ou et al (2005),that Total Quality Management today is the concept that has very favorable notation, covering very broad range of efficient and effective management practices.
So far, the application of Total Quality Management has been found in the various industries, including services as well, showing that this framework is not only applicable to the projects that require an enormous budget (space shuttle construction), but to a projects and enterprises that are adding value in general basis, such as library work functioning or educational instructions, as observed in the work of Pandi et al (2005).
However, as can be seen in the tests and comments presented, the eventual application of Total Quality Management practices is costly and time – consuming, requiring the skills that are in certain cases transferred from the more development countries, given the approach and traditional background. In addition, one of the strengths of TQM is actual possibility of transfer, through various means, pursued and structured from the very first days of concept testing, at first on relation United States of America – Japan. The obstacles in most of the cases can be simply described as a cultural barriers, given that in the countries in development “kaizen” approach can not be introduced in the short – time span, and cannot be simply copied as well (Tari, 2005). Therefore, companies that have been outlined in the report were pursuing many adjustments and various management people – oriented practices in order to achieve certain levels of discussed concept.
Regarding the areas of the world where Total Quality Management have been common practice, having solid basis and framed within the on-going improvements, the results sometimes can bring a benefit of doubt, such as in the case of Taiwan, although different business performance levels were examined. Similarly, as in Alexander et al (2009), empirical tests in developed countries...

Other Essays Like Lean Six Sigma

Six Sigma - Essay 2

1708 words - 7 pages value • Some of these processes are straightforward, some are chaotic • By improving processes we improve our • We must focus on improving those processes that are most important to the customer – We find out which processes are important in the customers eyes by gathering the Voice Of the Customer (VOC) Slide 3 Six Sigma, Lean and OE are About Delivering Results Growing our Sales Growing our Customer Base Enhancing the Customer Experience

Lean and Agile Essay

2661 words - 11 pages reducing in-process inventory and its associated carrying costs. In order to achieve JIT the process must have signals of what is going on elsewhere within the process.” (wikipedia, 2009) Lean and JIT could be interchange; meanwhile they both focus on waste elimination. (Zhu, 2009) Lean Six Sigma is a business management strategy, initially implemented by Motorola according to lean manufacturing. More specific, Six Sigma seeks to identify and remove

Outsourcing and Manufacturing

592 words - 3 pages such as the United States. This need for high skilled workers would in turn cause manufacturing to be driven back to the United States where more of these workers are available. 3 Lean manufacturing can help a company gain an edge over competitors by making their production more efficient than their competitors. By implementing a program such as six sigma the firm is holding themselves to a very high standard. Their competitors may not hold

Rocnation Change

1211 words - 5 pages management process implementation. Cycle Time The internal lead time or customer lead time is principally the cycle time. In a nutshell – Cycle Time is the total elapsed time to move a unit of work from the beginning to the end of a physical process (International Six Sigma Institute, 2015). Lead Time and Cycle Time are two important metrics in Lean and process improvement in general. However, many people do not seem to understand the difference and

Importance of Innovation as a Winning Strategy

827 words - 4 pages effective such as adopting Just – In – Time approach and six sigma lean, implementing quality circle at the shop floor, . Some of the organizations which innovated in its operational strategies and enhanced the customer satisfaction are as follows: 1. The operational strategy of Wal–Mart, most successful and largest retailer, is the use of low inventory level and prices, with the aim to generate faster sales [Newton Chris, n.d.]. By maintaining

Total Quality Pioneers Paper

669 words - 3 pages to their work environment like six-sigma, lean, iso9000. They will also focus on continues improvement of their employees and their products. Universities will offer masters on quality management programs. Nowadays more organizations are implementing quality departments to their day- to- day operations. Technology is advancing very rapidly with that new products are coming into the market and every company wants to be ahead of the competition

Six Sigma

1089 words - 5 pages products has changes their business. In December, Apple, Inc. showed a 3.06 EPS (earnings per share). This is .99 up from the previous year, and while sales may have fallen a bit since then, the company is still maintaining a much higher EPS than it was in last year’s performance (NASDAQ, 2015). The reason I say that Apple, Inc. uses a combination of TQM and Six Sigma is because Six Sigma tends to limit creative ability due to its lean structure

Hsbc Operational Management Report

3449 words - 14 pages six-sigma approach suggests identifying the defects and solving them afterwards. The lean approach, similarly advocates for the identification of defects though it focuses more on the wastes. After identification of such wastes, it is plausible to eliminate them. Contrary to that, the theory of constraints suggests that in every organizational structure, there is a limit. Identification of these constraints should be solved by redesigning the

Greyhound Lines Inc.: Quality Management Initiatives

3277 words - 14 pages organizations that Six Sigma is a measure of quality that tends to perfection, being a management methodology for process variations (Sitnikov, 2012). This article may be useful to Greyhound’s managers as it explains steps they can take to keep systematic variation of process under control in order to eliminate the defects that it produces. Glean Lean: How to use Lean approach in service industries? The author of this article suggests that Lean

Literature Review of Operations Improvement

3776 words - 16 pages continuously) one can see how there is no fundamental clash between such principles and any kind of service operation. Reference Baxter, L. F., MacLeod, A. M. (2008). Managing performance improvement. London: Routledge. Brown, S. (2001). Operations management: policy, practice and performance improvement. Oxford: Butterworth-Heinemann. Dilworth, J. (1996). Operations management (2nd ed). London: McGraw-Hill. DMAIC (Lean Six Sigma Problem Solving

Operation Management Assignment 1

861 words - 4 pages 1) Dice Game A. The lessons learnt from playing the dice game are dependency, variability impact throughput an average of 10/hour in each stage does NOT give you 10/hour at the end of the line. B. We achieve the service level by having more inventory or more capacity. C. Lean improve the performance by focus on reducing the number of steps. D. Six Sigma Methodology attempts to improve the performance by focus on reducing the

Related Papers

Lean Six Sigma Essay

3475 words - 14 pages Application of a Lean Six Sigma System to New Product Design Abstract The aim of this report is to examine an increasingly popular system called “Lean Six Sigma” and specifically how this system can be used in the area of New Product Development (NPD). The research for this report included extensive analysis of journals dealing with lean management, Six Sigma, New Product Development and also the integration of these three aspects. This

Periodical Review

1057 words - 5 pages A Periodical Review of Get Results: Improve your Accounting Firm Processes Using Lean Six Sigma In this article the author, Dustin Hostetler, provides an example of how Lean Six Sigma techniques can be used to improve processes in the business office environment. This article begins with a very high level overview of what Lean Six Sigma is, a methodology used by manufacturing firms to improve internal processes. Lean Six Sigma is a

Operatiions Management Essay

655 words - 3 pages systems employed by many successful companies” (Russell, 2013, pg. 59). Considering the terms that I choose to write about which are Six Sigma and lean procures, and think that they are can be applicable to my job or personal life. For example Six Sigma is just a process or methods that business uses to solve complex issues that involve many variables. I can definitely use that at work or even when I’m having issues in my personal life, I just apply

Operation Management Essay

946 words - 4 pages tools and techniques, but with the addition of business accountability. This resulted in process improvement gains that increased productivity and profitability. Six Sigma and Lean enterprise methodologies are both systematic and both have evolved from separate paths. Lean was developed by Toyota. Lean is mainly focused on eliminating waste. In manufacturing, the lean principle includes zero waiting time, pull instead of push scheduling, smaller