A skill is an acquired and learned ability to translate knowledge into performance. It is the competency that allows for performance to be superior in the field in which the worker has the required skill. All managers need to possess technical, interpersonal, conceptual, diagnostic, communicational and political skills. While technical and diagnostic skills refer to the knowledge and ability of understanding the processes involved and scientifically analyzing problems and opportunities, all other skills deal with people in one form or the other. These “human” skills are the most important assets of any successful manager. It is the manager’s job to achieve the ...view middle of the document...
Human skill is the ability to work with other people in a cooperative manner. It involves understanding, patience, trust and genuine involvement in interpersonal relationships. These are interpersonal skills and are necessary at all levels of management. People with good interactory human skills build trust and cooperation as they motivate and lead and thus become successful managers. This skill is gaining more importance as the work place is becoming more and more ethnically diversified and the manager has to be aware and become adaptive to cultural differences. Furthermore, since the businesses are more and more becoming multinational and global, managers are required to learn new ways of dealing with people in different countries with different cultures and value systems.
Conceptual skill is the ability to view the organization as a whole and as a total entity as well as a system comprised of various parts and subsystems integrated into a single unit. This skill is specially crucial for top level executives who must keep the whole system under focus. They must understand the complexities of the overall organization, including how each
unit of the organization contributes towards the overall success of the entire organization. This skill generally depends upon an organized thinking process which deals with understanding of various functions of an organization, their interdependence and the relationship of the organization with the outside environment in terms of threats and opportunities.
This skill refers to a manager’s analytical ability where a manager can logically and objectively investigate and analyze a...