Marketing Plan Essay

4871 words - 20 pages

Pet Palace
Bringing affordable quality pet healthcare to you when you need it.
Pet Palace
Bringing affordable quality pet healthcare to you when you need it.

Executive Summary
“The gradual development of something especially from a simple to a more complex form (Webster).” This is the definition of evolution and Pet Palace is excited to present their evolution of animal healthcare! Pet Palace has been a pillar in the community for over 10 years and has decided to become more convenient for its customers by providing excellent health care to loved ones in the convenience of their home. Effective January 5, 2015, Pet Palace will become a completely mobile business in order to better ...view middle of the document...

Mobile business have become very popular and span across different business sectors. Some of the more popular mobile businesses are restaurants, car detailing shops, beauty parlors, pet grooming salons, personal trainers and veterinarian clinics. In the town of Raleigh North Carolina there are approximately 15 mobile veterinarian clinics and they have formed “the North Carolina Association of Housecall Veterinarians. This group of professionals strategize about business and learn practices on providing the best care.”
Pet Palace is a mobile veterinarian business that puts the needs of devoted and loving pet owners first. Like every business there are some critical issues that having a mobile business faces. The cost of fuel is an uncontrollable cost that is a critical issue. One never knows how much the cost of gas will be and depending on the location of customers the cost of gas can vary greatly. Another critical issue is how to deal with customers who have pets that need medical procedures that cannot be performed in home or inside of the mobile vet clinic RV. Pet Palace also needs to consider macroeconomic factors such as the economy. Right now the economy is sluggish and unemployment is high. When money is scarce people will not go to seek medical attention for themselves because of the cost. This same trend occurs with pet health care. The owners’ will respond the same way when faced with health issue concerning their pet(s). They are more prone to skip routine appointments or try to administer medical treatment themselves. Although faced with these things the company has capabilities to draw the customer in which are stated below.

Pet Palace
Pet Palace

“A pillar in the community that prides itself in providing excellent health care for your beloved pet”
Mission
To make it convenient and affordable for pet owners to provide their pets with all of their essential healthcare and grooming needs.
Core Values
* Respect for the individual- Each client will be treated fairly and with all of their special needs and requests in mind.
* Integrity- We will be completely honest and open. Trust is essential.
* Collaboration- We at Pet Palace will work closely with the family to give you the results that you desire.
* Quality- Pet Palace will provide the best procedures and only use high quality products while caring for your pet.
Our services
* Vaccinations
* Preventative care for fleas, heart worms, parasites and gum disease.
* Habitat analysis.
* Grooming services with a report card to report any problems observed during grooming and tips on how to continue to properly care for your pet.
* Hospice services.
* In home euthanasia.
* Labs and diagnostics
* Spay and neuter (These services will be performed at a partnering veterinarian hospital. Pet Palace will gladly transport your pet to and from the procedure.)
Business Partner- Summit Animal Hospital is located at 6132 Harlem Ave,...

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