Operation Management Essay

1136 words - 5 pages

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ISO 9000 - Quality management
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.

Standards in the ISO 9000 family include:
* ISO 9001:2015 - sets out the requirements of a quality management system
* ISO 9000:2015 - covers the basic concepts and language
* ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective
* ISO 19011:2011 - sets out ...view middle of the document...

Demonstrate your compliance and commitment to industry-respected practices; stay competitive; and open up new business opportunities. 

How to get certified to ISO 9001
We make the certification process straighforward. After we have received your application we appoint a client manager who will guide you and your business through the following steps.
1. Gap analysis - 
This is an optional pre-assessment service where we take a closer look at your existing quality management system and compare it with the requirements of the ISO 9001 standard. This helps identify areas that need more work before we carry out a formal assessment, saving you time and money. 

2. Formal assessment - 
This happens in two stages. First we review your organization’s preparedness for assessment by checking if the necessary ISO 9001 procedures and controls have been developed. We will share the details of our findings with you so that if we find gaps, you can close them. If all the requirements are in place, we will then assess the implementation of the procedures and controls within your organization to make sure that they are working effectively as required for certification.

3. Certification and beyond - 
When you have passed the formal assessment you will receive an ISO 9001 certificate, which is valid for three years. Your client manager will stay in touch during this time, paying you regular visits to make sure your system doesn’t just remain compliant, but that it continually improves.
Benefits of International Standards
International Standards bring technological, economic and societal benefits. They help to harmonize technical specifications of products and services making industry more efficient and breaking down barriers to international trade. Conformity to International Standards helps reassure consumers that products are safe, efficient and good for the environment.
Benefits of standards: the ISO Materials

ISO has developed materials describing the economic and social benefits of standards, the ISO Materials. They are intended to be shared with decision makers and stakeholders as concrete examples of the value of standards.
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For business
International Standards are strategic tools and guidelines to help companies tackle some of the most demanding challenges of modern business. They ensure that business operations are as efficient as possible, increase productivity...

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