Paper No. 1 – Motivation and Reward
I am lead to believe that people are demotivated and to cease to exist when they believe that they are not needed. Everyone t needs to feel needed otherwise what’s the point of existence. This first paper is an analysis of motivation and rewards in the workplace. As we read further we will get a deeper appreciation for the need theories and job design. Mary Joe has been employed at Lloyds TSB Bank Bahamas Limited for the past eighteen months as a filing clerk and during this time she had varying degree of motivation. We will explore Maslow’s needs hierarchy of physiological, safety, belongingness, esteem and self actualization.
On the job team members usually encourages each other and this encouragement motivates Mary to performing her task well. If we were to closely examine the learned needs theory of affiliation we would see that it is matched against the need to belong. This need comes through when Mary seeks approval from others, possesses the willingness to fall in line with achieving the goals of the company while avoiding conflict and confrontation.
One of the higher level needs is esteem; in this regard Mary takes her job very seriously, she is always present and on time. She is highly respected and demonstrates respect in return for all. She continues to excel in her job because she knows that she would be generously rewarded for her faithfulness. Often times when goals are met as a result of going over above and beyond Mary is recognized and praised by having her picture placed on the ‘Wall of Fame’ for that particular quarter. The publication ‘Maslow's Hierarchy of Needs: Does It Apply In A Collectivist Culture’ by Gambrel and Cianci in 2003 reports that, “Maslow as quoted by Hersey (1996) states "human needs arrange themselves into a hierarchy" . Maslow's theory posits that an individual will satisfy basic-level needs before modifying behavior to satisfy higher-level needs. Maslow's hierarchy of needs…include physiological, safety, social, self-esteem, and self-actualization. In Maslow's model, individuals initially seek to satisfy physiological needs. These are the basic human needs required to sustain life and include food, clothing and shelter. Any other needs provide little motivation until these basic needs are satisfied.” At the top of the pyramid stands actualization where employees are very creative and are placed in challenging positions. Here flows the need of purpose, self fulfillment and the realization of potential.
B. Job Design
Job design consists of processing and applying tasks to a particular job and can also involve interdependency of tasks with other jobs. Nowadays, the focus has been shifted to the motivator-hygiene theory whereby employees are motivated if they have job security, satisfaction in a good working job environment. In today’s wake of uncertainty and in light of the steady climb in the unemployment rate in the United States and around the world, just having a job is a source of motivation.
Job characteristic module outlines five basic dimensions that sum up three psychological states, including skill variety, task identity, task significance, autonomy and job feedback. While Mary was employed in the filing room, when that area was slow in activities she would assist in updating the computer database with new entries. This identifies with skill variety; and because Mary understands the importance of her job, she is willing to ensure that her assigned tasks are executed for the overall success of the company which proves her knowledge of task significance and a critical psychological state of...