We live in a world that is made up of different cultures, religious affiliation, personalities, and genders and generations (age group); therefore, it would be impossible for everyone to act, behave and think the same. It is essential for organizations to recognize and foster diversity and inclusion. In order to be effective as a group and work harmoniously to reach the common goal, it is important that group members communicate. The lack of diversity within an organization can make the work environment very challenging and create obstacles that prevent group members from communicating effectively. There are quite a few benefits associated with fostering diversity and ...view middle of the document...
Interpersonal skills are needed inside and outside the workplace to build relationships through communication and interaction. According to the PMI (2013), in order to develop a project team, interpersonal skills are needed to communicate, resolving conflicts, negotiate, motivate and influence, team building and group facilitating (pg. 275). Being a caring, nurturing and comforting individual requires interpersonal skills. A group can definitely benefit from both a man and a womanâ€™s communicative style, especially when the group is diverse.
Women are often stereotyped because of their communicative style. According to Tannen (1995), women are less likely to boast and more likely to downplay their certainty while men are the opposite (pg. 7). It is time to focus on the talent, skills, education and knowledge of women rather than who can talk the loudest. In order to achieve a high team performance and meet objectives and goals, management has to avoid stereotypes. Stereotypes can bring down the morale of the team and cause conflict among team members. Equality should be promoted and emphasized among team members, or risk losing the best and talented employees to the competitors.
Generation (age) and diversity
There are four generational dimensions to be aware of: Traditionalist, Baby Boomers, Generation Xers and Millennials. The Traditionalists are born 1900 to 1945, Baby Boomers are born 1946 to 1964, Generation Xers are born 165 to 1980 and Millennials are born 1981 to 1999 (Engleberg &Wynn, 2013, pg. 89 â€“ 90). Generation is an important factor to consider when developing a project team because of the diversity it brings According to Engleberg and Wynn (2013), the Traditionalists are faithful to their institutions, Baby Boomers are familiar with the political climate in the workplace, Generation Xers are technologically savvy and Millennials are confident and have high self-esteem (pg. 89 â€“ 90). Fostering generational diversity in groups is a great way for group members to share information and learn from each other which can enhance the dynamics of the group. Acquiring new knowledge and skills from group members can be very rewarding and motivating, especially when that new acquired information is put to use within the group.
A group with different generations brings experiences, different perspective, ideas and information about a variety of issues. This enriches the groupâ€™s knowledge base and allows the group to make informed and better decisions as well as enhance problem solving skills (Engleberg and Wynn, 2013, pg. 9). Generation diversity offers superior resources and learning which will ultimately increase member satisfaction, productivity and performance. According to Umlas (2006), â€œacknowledgement builds intimacy and creates powerful interactionsâ€ (pg. 31). In a group setting where generational diversity exists, acknowledgement can go a long way. Acknowledging group members for the resources...