Carolyn M Reed
University of Phoenix
Teamwork, Collaboration and Conflict Resolution
Dr. Dina Avery
February 04, 2015
In the first week of Class, we went over communication skills and strategies working in groups. I thought to myself, what I could take from this class. Why is this so important? Well, little did I know how crucial the information that we covered would and does have such a major impact on my life in all areas. The strategies and skills that were discussed are those that are used in my work environment every day. I am thinking that if I pay close attention to what is taught I can become better at being me. There ...view middle of the document...
Obtaining this knowledge has been helpful. It will help to be mindful of communication with others in my life, whether it is personal or professional. It is said that, “working in groups may be the most important skill you learn in college”. A study commissioned by the Association of American Colleges and Universities (AAC&U) asked employers to rank essential learning outcomes needed by and Practical Skills” and “Personal and Social Responsibility”), the top-ranked outcome was “teamwork skills and the ability to collaborate with others in diverse group settings”. (Engleberg & Wynn, 2013, Pg. 39).
The information that I absorbed over these weeks will help to communicate more effectively with my family, friends, and community. I feel that with the knowledge that obtained I can be effective at getting individuals to work together. I can be a leader and a mediator. I can motivate others to work together for a common cause and share my knowledge of communication with them. I can use these skills in getting family vacations planned more effectively and also get things done in the community. To know how get teams started in working together is going to be wonderful in showing my leadership skills.
Thinking back on my team and how we communicated, was not very effective, I had many things going on with me personally, and we did not get off to a good start. Reflecting back, I could have approached the situation differently. I should have talked more with my team members to get to know what areas their strengths were and put together some ground rules in what each individual would bring to the table and how we were going to communicate. We did not do a team charter, which is very important. Overall we made it through, but going forward I would definitely do things more differently.
I believe in order to get people motivated, there has to be an interest or a person, or group has to feel something. Sitting and thinking to myself, how can I motivate people, I have an idea, but the book says it better. I chose to use the information below that will help me in the future motivating individuals or groups.
To achieve this optimal level of motivation, you and your group must negotiate several dialectic tensions. First, you must have a worthy goal that motivates both individual members and the group as a whole. You must balance both task and social dimensions by encouraging members to complete tasks and by promoting strong interpersonal relationships. You must both support and reward member engagement and...