Role Of The Manager Report

2323 words - 10 pages

In this report I will examine the extent in which the concepts of the Managerial Escalator fit with the experiences of two managers that were interviewed by me. The first part of this report will try and clarify the concept of the Managerial Escalator with focus on Rees and Porters different concepts as well as unfolding their own standpoint on it. The second part of the report will show a clear analysis of two managers who have managerial responsibilities in their roles and in their line of work or have had then ascertain any extents in which the two managers progression into management fits in with the managerial escalator.
The Managerial Escalator
The Managerial Escalator ...view middle of the document...

A Managerial Gap can be described as the difference in amount of time an employee should be spending on managerial activity the amount of time that is actually defined as a managerial gap. (Rees & Porter 2008, Skills of Management 6th edition) There was a survey that was carried out that was based on how 50 individuals became managers and what was uncovered was that 45 out of 50 in the past were specialists before they were given any managerial responsibilities, a further 2 did have training as a specialist before gaining a supervisory role and managerial responsibilities, there were also a number that did have management training but this was not considered to be management training that was effective enough. This can no lead to my findings of 2 managers that were interviews about their particular progression and how they got into management as well as what type managerial responsibilities they have, this was carries out to see if the Managerial Escalator concept does or does not apply to the cases.
The interviews I conducted were on 2 managers that currently work in 2 different organisations. The questions they were asked were related to their progression into their current managerial roles, this was done so it can be related to the model and concept of the managerial escalator.
The first manager to be interviewed is a supervisor at my local supermarket and the position that he had before he was manager was general store assistant and has been working in the particular sector for 3 and half years, before taking up this current role he had training that was related to how to deal with performance and how to motivate teams as well as the importance of achieving different targets. The main responsibilities he has as a manger consist of meeting with targets which can be sales related and also helping in driving the business forward. He claimed to spend 80 percent of his working hours during a day to work on these purposes and responsibilities. He said that he thinks his strongest quality being manager is how he is able to keep all of his staff motivated and confident, one area that we said he needs to improve in is overall store performance in terms of meeting sales targets. Before when he was a general assistant he remembers how he enjoyed working with his team but now as a manger he does tend to enjoy his different responsibilities that he has gained since then and also finds it satisfying. He felt that the skills he has as a manager have helped in the short and also long term success. He stated towards the end of the interview that he is always motivated as a manager and always has plenty to do that keeps him busy and challenged, because of this he suggested he wants to stay in this type of role for number of years.
The second manager that I interviewed was a store manager at a retail outlet, the position he had before this role was deputy manager and this was at the same organisation, but also before that he was a also a deputy...

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