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Selling And Offering Information On The Internet Brings With It A List

882 words - 4 pages

Selling and offering information on the internet brings with it a list
of legal and corporate issues.

Legal and corporate issues

The growth of e-commerce has enabled M&S to involve and expand their
business from their stores to the world of internet. Marks and Spencer
is increasingly using the internet for electronic commerce, selling
goods to consumers and also offer a range of information about the
available products and services. However selling and offering
information on the internet brings with it a list of legal and
corporate issues. These issues are designed in order to protect the
customers from fraud of misuse of personal data and also laws to
consider disabled ...view middle of the document...

Different companies have
different terms and condition therefore M&S must make sure they make
it clear for their consumers the terms an condition of making this
transaction. These terms and condition inform the customers of the
Data protection act considerations, which is designed in interest of
the consumers comfort in the transaction, reassuring them that the
details they provide is kept safe. M&S must include these terms and
condition to reassure their customers that using their e-commerce will
be safe and secure. M&S must also include a clear privacy policy
explaining how they will use the information collected on the site. It
is also crucial to contain a clear "conditions of sale" which includes
details of when the contract is actually formed (E.g. the order
represents the offer and the email back confirming dispatch represents
the acceptance) to avoid any mistakes in price of description of an
item. It is also very important to offer clear returns policy,
reassuring the consumers that if they are not happy with what they
have purchased and in case of damage to the product, they can return
the product for a possible refund or exchange. M&S must include in
their terms and condition a clear pricing policy which offers the
costumer a lucid explanation about pricing errors and any other issues
relating to prices.

Disability discrimination act

M&S takes pride in offering the same services to disabled consumers,
as the Disability discrimination act state; it is unlawful to
discriminate against disabled consumers who may wish to use the
services. Therefore M&S must consider making their services available
for blind and...

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