This website uses cookies to ensure you have the best experience. Learn more

Soft Skills Essay

5371 words - 22 pages

Soft skills enhance your technical skills.

© iStockphoto/peepo
In almost all jobs, your people skills – also known as "soft skills" – have as much of an impact on your success as your technical skills. That's especially true when you're in a management or leadership role.

The importance of having solid people skills transcends industry and profession; so, whether you lead people, aspire to lead people, or work within a team of professionals, you need to apply people skills to achieve your objectives.

So, how good are your people skills? Take this short quiz to assess your current skill levels. Once you've answered these questions, we can then point you toward specific tools and ...view middle of the document...

7
I look out for myself at work and do what is necessary to get ahead.
8
I think about how others perceive a problem or issue.
9
I speak first, and think later.
10
I collaborate with others to solve problems using a variety of problem solving tools and techniques.
11
I cause more harm than good when trying to resolve a conflict.
12
When someone gives me feedback, I ask him or her to provide examples so that I can better understand the issue.
13
I pay attention to other people's body language.
14
Where team agreement is necessary, I figure out the best solution to a problem and then explain why it's the right decision.
15
I study my audiences' needs, decide what I want to say and then figure out the best way to say it.
16
I make sure everyone knows about my contribution to a positive outcome.
Total = 0

Score Interpretation
Score Comment
16– 36
Your technical skills may have taken precedence over your people skills in your career to date. You aren't making the most of the relationships you have at work, and this may be limiting your career growth. It's time to assess how you can work better with others in the workplace and develop a more collaborative, understanding, and open approach to getting your needs met – while still achieving team and organizational objectives. (Read below to start.)
37– 58
You recognize that working well with others in the workplace is important; and you are trying to work collaboratively while still making sure your needs are met. There is room for improvement, however, as old habits may creep in during times of stress and pressure. Make a plan to work actively on your people skills so that they form the natural basis for how you approach workplace relationships. (Read below to start.)
59– 80
Your people skills are good. You understand the give and take involved in complex issues involving people. You might not always approach situations perfectly, however you have a sufficiently good understanding to know when and where you need to take steps to rectify things. Keep working on your people skills, and set an example for the rest of your team. And take some time to work on the specific areas below where you lost points. (Read below to start.)

The quiz assesses your skills according to the four main themes below. Review your scores for each theme, and read more where you need to.

Interpersonal Communication Skills
(Statements 6, 9, 13, 15)

Many people spend more time working with other people than they do with processes or products. This means that they need to communicate well with others, and this makes communication skills some of the most important skills in the workplace.

Some of the key communication stumbling block to be aware of include:

•Message barriers: These occur when the person communicating fails to communicate clearly.
If you find that you often confuse people,...

Other Essays Like Soft Skills

Hotel Management Essay

1507 words - 7 pages high unemployment rate, has graduates without work, and that professionals need to be imported or lured to the country. This situation may arise from the fact that students lack employability skills. Behavioural (soft) skills such as those gained through curricula that embed critical outcomes such as analytical skills, teamwork, organize and manage oneself, usually deliver more competent and employable graduates (Coll & Zegwaard, 2006

Interclean Job Analysis

1336 words - 6 pages Analysis-Exhibit A) EMPLOYEE HARD AND SOFT SKILLS Competencies Professional work ethics Self motivated and a team-player Actively listens Adapts his or her style and tactics to fit the audience Knowledge Knowledge of industrial cleaning and sanitation supplies Industrial cleaning and sanitation regulations and compliance knowledge a plus Skills Sales Skills Effective communication skills

Why Listen To Music ?

325 words - 2 pages children and our friends. It's a way for long-married couples to remember when they were new to each other.The primary reason we all listen to music is that it makes us feel good. For example, when one is sad, he chooses to listen to soft and lugubrious tunes that also reflects his mood and helps him to feel better.Music also adds peacefulness to our surroundings. The jarring sound of television or harsh sound of an alarm clock reminds us of

Coke vs Pepsi Analysis

3403 words - 14 pages 1. Why is the soft drink industry so profitable? An industry analysis through Porter’s Five Forces reveals that market forces are favorable for profitability. Defining the industry: Both concentrate producers (CP) and bottlers are profitable. These two parts of the industry are extremely interdependent, sharing costs in procurement, production, marketing and distribution. Many of their functions overlap; for instance, CPs do some bottling, and

Job Analysis and Selection

1426 words - 6 pages customer, and specific processes to dealing with the new business strategy, business insight, excellent listening skills, and time efficient solving issue procedures (Cascio, 2005). Interclean is customer service oriented corporation so the new sales needs to provide excellent customer skills and soft skills to communicate the much larger quantity of products and services the corporation will provide to the customer. Currently, EnviroTech - Interclean

Business Studies

571 words - 3 pages Oxford Business College Foundation Business Studies Assignment Two Carmel Conway Please answer all questions in the case study. Bubbling up nicely Henrik Mansell established Zest Ltd in 2001. The company supplies high quality soft drinks without

Inportance of Education

574 words - 3 pages to separate themselves from other candidates with the same major they have. Also, students must be able to demonstrate a range of their soft skills along with the necessary skills they acquired from their major.” (2007). “It is crucial for a student to make a connection and effectively communicate these experiences. Students also need to consider their accomplishments and talents as they relate to the position.”(2007) “If a student shows enthusiasm, dedication, integrity, and creativity about the job, this demonstrates their passion.” (2007) Passion is something that can not be taught, it comes from within the person. Passion is genuine and can not be faked.

Job Analysis

1518 words - 7 pages be applied to elements of a team or a project as well. The alignment issues apply, regardless of how you decide to define the scope of the areas you study. The Seven Elements The McKinsey 7S model involves seven interdependent factors which are categorized as either "hard" or "soft" elements: Hard Elements | Soft Elements | StrategyStructure Systems | Shared ValuesSkillsStyleStaff | "Hard" elements are easier to define or identify and

Human Resource Management Works Well in Theory but Not in Practice

4110 words - 17 pages include areas such as business leadership, decision-making, and communicating and influencing. (www.businesscasestudies.co.uk:2013) Definition of Training Training is the process of imparting specific skill, their objective is to develop the competencies of employees and improve their performance. Skills can in be in both soft and hard skills. Hard skills are usually technical skills or administrative procedures related to an

Proof Story: Take Home Quiz

680 words - 3 pages Exploring Career Options STS 1035 Proof Story: Take Home Quiz Formulating a Proof Story using the S.T.A.R formula for both (a) a soft skill and obtained at college and (b) a problem encountered at a previous work place. (A) A soft skills and obtained at college are communication skill, Teamwork and Collaboration, Adaptability, Problem solving, critical thinking, conflict resolution. For communication skill I started interacting with

Career Development Plan Part I

1092 words - 5 pages environment, utilizing accurate product knowledge and services, while providing excellent soft skills, and critical thinking applications. A Strategic Approach We have some specific needs that our customers’ are asking to be met regarding emerging issues in sanitation, environmental regulation and cleaning systems, as well as OSHA standards. As outlined in the memo to our Interclean employees, we must also develop an understanding of

Related Papers

Communication And Soft Skills Essay

551 words - 3 pages between opposing viewpoints Identify the skills and abilities that each member can contribute. Clearly communicate the necessary steps to complete tasks. Easily communicate with others and develop rapport Clearly explain difficult concepts .Desire to hear positive feedback, personal values, and possible ideas for helping people. Openly discuss their values and theoretical ideas. Effectively facilitate group discussions. Provide encouragement and

Life Skills For Enhancing Employability And Competency

693 words - 3 pages skills, he should be able to document them and market them (in his resume, cover letter, and interview answers) for grabbing a job. Globalisation has ushered in new employment opportunities as well as several challenges for the businesses globally. This is the climate of economic challenges and changes arising out of rapid globalisation where there is need for both soft and hard skills. Students should realise that acquiring qualification is only a comma not a full stop. They should appreciate and accept the fact that acquiring hard skills is only a comma while possessing soft skills is a full stop. 

Pursuing A Mba Is Worth The Time And Effort

668 words - 3 pages employ education and training. Today’s employment market is fast becoming a competition of education and “soft skills.” These skills include communication, interpersonal, time management, teamwork and cooperation, motivating subordinates, conflict management, leadership, etc. Corporate America has found that soft skills are “an indispensable requirement” (Sharma, 2009) in the workforce and gives the applicant a desirable advantage when

Career Development Plan Part 1 Essay

2459 words - 10 pages will be able to determine what type of experience, knowledge and skills are required to meet all of its new objectives. Workforce planning must be made based upon good knowledge of your staff. If you know your current workforce and the skills that they possess, it will be easier to choose who will best fill these new positions. Both the hard skills and soft skills should be considered when interviewing for these positions. Hard skills