Unit 301: Communication and professional relationships with children, young people and adults
Assessment criteria 1.1
Effective communications is important in developing positive relationships with people because it shows them you are interested in what they are talking about and ensure they don’t think you are being ignorant or rude. In a teacher or teaching assistants case, if they are able to use good communicational skills it may make them appear more assertive, which is especially needed when challenging bad behaviour.
Eye contact is a very big way to communicate face to face and can give the reassurance to the listener/speaker you are interested in what they are ...view middle of the document...
This could include giving them extra time to do their homework if there are allocated slots within their timetable to do it. This also links to the principle of remembering issues that are personal to the child. This could be done by giving a child with SEND ‘thinking time’ out of the classroom if they become stressed, this is in order to process their emotions without being in front of an audience.
Taking the time to listen to others is a big part of building positive relationships. This is because we want people, especially our pupils, to feel they can confide in us. We can do this by ensuring we show we are interested in what they have to say. This will create trust between us and the pupils.
Maintaining a sense of humour plays a big part in building positive relationships, especially with the children. Although we want the pupils to take us, as teaching assistants seriously, we also want to show them we are human and humour can be an effective way to for us to break the ice and get onto a similar level with the students.
All of the above create the most important principle of building positive relationships; showing respect. As a teaching assistant, we can do this by listening, sharing and accepting other staffs and pupils views and beliefs. This is important when building relationships because we can only expect people to treat us the way we treat them and by being respectful, we should then receive that respect back.
Assessment criteria 1.3
Social context may affect relationships and the way people communicate. For example; When in a classroom, all rules must be considered, such as no shouting. This means the context may be strict. However, when taking a group of autistic children to the park during life skills day, it would be accepted to...