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Task 1 Health And Social Care Level 3

1491 words - 6 pages

Task 1
Communication is an important skill to know. It allows you to express yourself, converse with others, and learning. With different people comes different preferred communication. This can depend on where they are from, if they have any disabilities, their profession, or their age. In Health and Social care, different communication will be used in different settings (care homes, hospitals etc.)
One-to-one
When talking one-to-one with somebody, it works in a three-stage process. This is greeting, conversation and then farewells. When doing one-to-one, gestures, facial expressions and body language would be used more because they’re being watched more than if they’re in a group, for ...view middle of the document...

When the doctor is talking, hand gestures would be more over the top because it would help visually describe what they are trying to describe. Pictures could also be used.
When a doctor is diagnosing a disease, Jargon would be used. This means that the doctor would use mostly medical terminology that the patient would not understand. When diagnosing somebody, the doctor would have to explain the meaning behind all the words. If the doctor didn’t use Jargon, the diagnosis wouldn’t be correct and the doctor wouldn’t be taken very seriously. Explaining the diagnosis to the patient helps them understand what is wrong with them, and how to sort it out.
Group Communication
Group communication is a lot more difficult to communicate in because there is a lot more people so there will be a larger range of preferred communication. Speaking in a group can be seen as a scary thing for most people because they are worried about people’s reaction. If the context is like a school or a support group, there’s always a leader who takes charge over what the group will talk about. When there’s a lot of a person in a group, there’s a lot of different preferred ways of communication. The best way to communicate so everybody understands is by using hand gestures and possibly diagrams.
A form of communication that could be used in a group is music and drama. In many health and social care settings, there was drama groups that are formed to help people come together and create new friendships, while also expressing their-selves through performance. For example, there may be a music and drama group in a children’s care home. It would be run by the workers there, and would enable the children to socialise and express their feelings in a healthy and fun way.
In the same context, arts and crafts may also be used as a way of communication in a group. A children’s group could be formed so children can express their emotions through drawing, writing and painting. These activities could also be a way for a child with communication problems to interact with others. It would help children socialise with others and create new friendships.

Informal Communication
Informal communication is when people communicate without it being clear who is at the higher status, and they use the same level of communication. In a health and social context, informal language may be used only between colleagues. Using informal language with a patient in a hospital would mean that the doctor/nurse would not be able to use jargon (because the patient is not aware of the terminology); therefore an incorrect or unclear diagnosis may be made. On the other hand, informal communication may help patients/clients feel more comfortable with people of a higher status. If a social worker is talking to a child and they’re being informal, the child may feel like they’re on the same level so they will feel more comfortable, meaning they’re more likely to open up.
An informal way of communication is by...

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