The Benefits And Problems Of Outsourcing

1866 words - 8 pages

Outsourcing is a very topical issue in not only the information services industry today but also the whole of the employment industry. The definition of outsourcing, according to the Merriam Webster Online Dictionary is as follows: “to send away (some of a company's work) to be done by people outside the company” (Merriam-Webster, 2014). So effectively, in a management situation where outsourcing is being considered, this is when any work that would or could have been done by the company or parent company is done by an external company instead. Some of today’s workers have been in situations where their jobs have been outsourced, they have been utilised as contractors in an outsourced ...view middle of the document...

He even went so far as to say “Look at the hours of service for JCLS—after three years under privatization they are still pathetic. I would put up my current team of public employees against a private team anytime and anyplace” (Stark, 2011, p.16). So from this we can gather that outsourcing the management of a library has not much in the way of evidential benefit, especially in times of economic constraint.

Outsourcing has also happened in information centres that are attached to big multi-national private corporations as well. This can be seen with Daimler whose Corporate Information and Research Management Department, has outsourced its online research and library content through licensing with an online library portal being developed instead and the actual physical library closing (Petry-Eberle & Bieg, 2009, p.603). So they are basically relying on online databases instead of a traditional information centre per se. Exchanging physical copies of materials for online sources is something that is commonly happening in many information services as technology improves however, it usually does not result in the physical centre for information closing. Utilising online aggregators of databases and journals such as Ebscohost (EBSCO Industries, 2014) is a well-regarded practice and while not typically regarded as outsourcing, is one of the rare examples of it that works well with ready access to information that does not use excessive amounts of physical space.

Even before the recent financial crisis, it appears that some information services were struggling to fulfil their business client’s wishes and chose to resort to outsourcing. This is illustrated by the advent of Business Insight’s (whose parent organisation is the Birmingham Central Library) foray in 2002 into outsourcing business and economic information to public and private companies (Assinder, 2004, p.32). This had a mixed success with not many libraries initialling taking up the service (Assinder, 2004, p.34) looking at the Library of Birmingham’s website today reveals that their business section has gone back to being a primarily free local service (The Library of Birmingham, 2014). This shows the volatile nature of outsourcing services even when they are offering what seems to be a worthwhile service. This in turn, would make any information service wonder about taking up outsourcing services given the nature of this volatility.

So far, it has been proven that for outsourcing to work the information services manager should be very cautious of what they are getting into. If checks are carried out, for example making sure there are enough suppliers to choose from the service and that there are enough resources and time to manage and monitor the contract(Pantry, 2005, p.35)and making sure there no hidden clauses in the contract (p.36), then the information service will be able to concentrate on core functions which is often cited as a main reason for outsourcing in difficult...

Other Essays Like The Benefits And Problems Of Outsourcing

Benefits of the Eu Essay

1047 words - 5 pages Benefits of the European Union. The European Union is an organization of democratic European countries based on the idea of committing to working together for peace and prosperity. In the recent years the Union is considered to be one of the most strongest and most influential organisation in the world. Therefore all questions related to this are become questions with significant matter. In this essay I shall be firstly define

The Benefits Of Reading Essay

589 words - 3 pages The Benefits of ReadingReading is the best thing we can do for ourselves. Not only does reading enrich our lives, it can also enrich the world around us. It has been stated that, "The more you read, the better you get at it; the better you get at it, the more you like it; the more you like it, the more you do it. And the more you read, the more you know; the more you know, the smarter you grow".The benefits of reading last a lifetime. Reading

The Benefits Of Napping

1303 words - 6 pages , finish your homework.” Embarrassed, I did the best I could to wake myself up and continued reading the section. After a short while, I couldn’t stay up any longer, and I concluded that I had to take a nap. Once I arose from my sleep, I had realized that I had slept for FOUR HOURS! I was feeling fresh and new and was ready for anything. Naps are a popular resting activity in various countries. People of all ages, races, sizes, and religions take

Outsourcing the Human out of Human Resources in UPS

1147 words - 5 pages , by testing it in the branch focused on Human Resources. The Human Resources department is a specific skilled branch that provides services on elements such as: Staffing operations, management of employee benefits, employee relations, and harassment based investigations both sexual/non sexual. Windrom, Reinstaller and Bull (2008) go on to say “that most of the attention seems to tend on the focus of foreign outsourcing and call centersâ

The Many Benefits Of Water

1481 words - 6 pages people are wondering why we have so many issues with our health care, well it is because we have so many issues with our health itself. Drinking more water will allow you to live happier and healthier lives. If people were more educated on what exactly water is, why our bodies need water, the benefits of drinking water, and how much exactly are we supposed to be drinking, then we may be able to change the statistics and give our nation a healthier

The Benefits of Regular Exercise

548 words - 3 pages attention. Such a program, if it consists of at least thirty minutes three times a week and if a person's physician approves it, provides numerous benefits. Regular exercise releases tension, improves appearance, and increases stamina The first of these benefits, the release of tension, is immediate . Tension builds in the body because of an overaccumulation of adrenaline produced by stress, anxiety, or fear. Doctors agree that

Canada - The Benefits Of Immigration

611 words - 3 pages Benefits of ImmigrationImmigration issues are discussed from very different viewpoints. Some people argue that immigration has nothing but huge costs. Expenses like ESL (English as a Second Language) costs, the increase in crime associated with foreign criminality and the insecurity after September 11 terrorist attack have made people to question if immigration should increase. In my opionion, immigration has a lot of benefits and is an asset to

Evolution, Problems and Future of Humanity

3854 words - 16 pages Evolution, Problems and Future of Humanity. Vsevolod Smirnoff. Contents.- Before the industrial revolution. Industrial revolution and after it. Problems of the humanity. Problems within the humanity. . About the future. . Before the industrial revolution. The life of primitive humans, hunters and gatherers, could not differ much from that of animals. It may be supposed that they lived in not very large groups

The Growing Problems Of The Prison System

1334 words - 6 pages opportunities mentioned later ("Ten-point plan to," 2012). The number of inmates age 50 and over accounts for around 16% of the national prison population. Yet correctional experts, criminologists and the national institute of corrections are in agreement that individuals who are elderly are at a reduced risk as a result of lack of appropriate healthcare and the stress of living in prison exasperates the problems that come with age. Many of these

Social and Economic Benefits of Insurance

3150 words - 13 pages employers liability, fire and special perils etc ensures that companies do not have to set aside funds against exogenous events. Insurance is integrated into their risk management operations and allows them to concentrate on their core activities. In this regard, manifold aspects of business insurance provide a great many benefits to the economy as a whole. By warding off bankruptcies that could result from non-commercially related outside events

The Chargeback System, Its Problems, and Solutions

541 words - 3 pages Case Study: The Charge-back system, its problems, and solutions. By Adam Smith This case study asks three questions: First how this person named Oluwatosin’s pretexting attempt at Checkpoint so effective? My reasoning is that checkpoint did not screen this man, yet instead they were intrigued by this person con and simply made the classic mistake of trusting a person because he seemed like he fit in. What they should have made him wait

Related Papers

Discuss The Concept Of Outsourcing, Reason Behind Outsourcing And Its Challenges

3784 words - 16 pages Management. Because of the job shift that accompanies the quest to employ the highest-value talent, outsourcing has been both hailed and vilified. Business executives and owners praise it as a way to eliminate business processes that are not part of their organization’s core competence. Back-office functions, such as payroll and benefits administration, customer service, call center, and technical support, are just a few of the processes that

The Benefits Of Cloning Essay

356 words - 2 pages The Benefits of CloningCloning involves taking a cell from a living organism and using it to create another organism with the same genetic coding. The alarming state of diseases, mutations, infertility and extinctions is on the increase, yet there is a way to alter, slow or stop these calamities, responsible use of cloning is a mechanism through which these problems could be eradicated. One way cloning could be of benefit, is to clone humans

The Benefits Of Networking Essay

330 words - 2 pages The Benefits of NetworkingToday, many up-and-coming companies are abandoning the old "stand alone" computer systems for high-end networking environments, and for good reason. In the work force, time is money. The length and complexity of any specific task within an organization can degrade the overall performance, organizational quality, and efficiency of the company as a whole. Additionally, problems in one area can lead to "kinks" in the chain

The Benefits Of Recycle Essay

2297 words - 10 pages The Benefits of Trash Recycling A University Student of Airlangga University ABSTRACT This article analyzes the other side of the existence of trash. Nowdays, there are a lot of trash and its kinds around us. Some people think that the trash is only something unuseful, but behind all, the trash can be changed becomes something new and useful by recycling. Recycling is a process on change the trash becomes something new that is more