Schermerhorn et al (2005) define organizational behavior (OB) as "the study of human behavior in organizations". OB is also a multi-disciplinary study, taking knowledge from social and behavioral sciences and applying it to real-world situations. Or Actions and attitudes of individuals and groups toward one another and toward the organization as a whole, and its effect on the organization's functioning and performance.
Organizational behavior (OB) and its affiliated subjects helps us understand what people think, feel and do in organizational settings. For managers and, realistically, all employees, this knowledge helps predict, understand ...view middle of the document...
Social sciences like psychology, sociology, philosophy, political sciences, and economics along with research studies contribute to the constant improvement and development of OB as a scientific discipline.
2.0 MAIN BODY
2.1 Challenges which compelling managers to use OB concepts today
The ability to explain, predict, and control organizational behavior has never been more important to managers because of changing workforce demographics; global competition which require flexibility, rapid change and innovation; and organizational commitment and loyalty changes. The challenges are as follows:-
2.1.1 Managing Workforce Diversity
One of the most important and broad-based challenges facing organizations today is adapting to diverse work environments. Organizations are becoming more heterogeneous in terms of gender, race, and ethnicity. Understanding the concepts of OB allows management to facilitate the needs of a diverse workforce. The people in organization are becoming heterogeneous demographically, workforce diversity= where globalization focuses on difference between people from different countries, mix of people in terms of gender, age
2.1.2 Globalization to respond
Organizations are no longer constrained by national borders, world become global village. Managers must understand how cultural differences influence organizational behavior in different countries. Management functions become more complex as the organization’s activities expand globally, and coordination of decision-making and organizational issues becomes a necessity. Managers must understand the requirements of foreign markets and how cultural differences impact organizational issues such as compensation packages, evaluation, and promotion policies.
•Increased foreign assignment
Transferred to your employer’s operating division in another country, once there, you’ll have to manage workforce, aspiration from employees, and attitudes from those you are used to back home
•Working with different people
Working with bosses, peers and other employees who were born and raised in different culture, to work effectively with them you’ve to understand how their culture, geographic and religion have shaped them.
An understanding of OB concept such as emotions, motivation, communication and leadership can help managers to deal more effectively with their employees’ fear.
2.1.3 Shifting Work and Employment Relationships
In recent years, changes on organizational behavior have taken many forms with respect to work and employee relationships. Forms of change include a shortening employment relationship because of downsizing, the growth of a number of contingent or temporary employees, outsourcing, and people no longer spending their entire careers with one organization. One reason for this is layoffs. Downsizing is the process by which organizations layoff managers and workers to reduce costs. Employees that remain after a downsizing often work under increased stress. The...